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Designing performance measurement sy...

Franceschini, Fiorenzo.

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Designing performance measurement systems = theory and practice of key performance indicators /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Designing performance measurement systems/ by Fiorenzo Franceschini, Maurizio Galetto, Domenico Maisano.
其他題名:	theory and practice of key performance indicators /
作者:	Franceschini, Fiorenzo.
其他作者:	Galetto, Maurizio.
出版者:	Cham :Springer International Publishing : : 2019.,
面頁冊數:	xi, 211 p. :ill., digital ;24 cm.
內容註:	Quality Management and Process Indicators -- Use and Abuse of Indicators -- From Measurement Theory to Indicator Theory -- Properties of Indicators -- Designing a Performance Measurement System.
Contained By:	Springer eBooks
標題:	Employees - Rating of. -
電子資源:	https://doi.org/10.1007/978-3-030-01192-5
ISBN:	9783030011925

Designing performance measurement systems = theory and practice of key performance indicators /
Franceschini, Fiorenzo.

Designing performance measurement systemstheory and practice of key performance indicators /[electronic resource] :by Fiorenzo Franceschini, Maurizio Galetto, Domenico Maisano. - Cham :Springer International Publishing :2019. - xi, 211 p. :ill., digital ;24 cm. - Management for professionals,2192-8096. - Management for professionals..

Quality Management and Process Indicators -- Use and Abuse of Indicators -- From Measurement Theory to Indicator Theory -- Properties of Indicators -- Designing a Performance Measurement System.

Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions - even to the point that organizations themselves tend to become what they measure! Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs.

ISBN: 9783030011925

Standard No.: 10.1007/978-3-030-01192-5doiSubjects--Topical Terms:

648124
Employees
--Rating of.

LC Class. No.: HF5549.5.R3 / F736 2019

Dewey Class. No.: 658.3125

Designing performance measurement systems = theory and practice of key performance indicators /
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