Reimagining the future public servic...
Dickinson, Helen.

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  • Reimagining the future public service workforce
  • 紀錄類型: 書目-電子資源 : Monograph/item
    正題名/作者: Reimagining the future public service workforce/ edited by Helen Dickinson ... [et al.].
    其他作者: Dickinson, Helen.
    出版者: Singapore :Springer Singapore : : 2019.,
    面頁冊數: xv, 140 p. :ill., digital ;24 cm.
    內容註: Part 1: Setting the Scene -- Chapter 1. Introduction: imagining the future public service workforce -- Part 2: Major themes in reimagining the public service workforce -- Chapter 2. Boundary Challenges and the work of boundary spanners -- Chapter 3. Supporting Capacities of Public Servants Facing Emotional Labor Demands -- Chapter 4. Narratives and Storytelling -- Chapter 5. Design matters: the implications of design thinking and practice for future public service workforce skills and culture -- Chapter 6. More rave than waltz - why the complexity of public service means the end for hero leadership -- Chapter 7. Empathy, Ethics and Efficiency: 21st century capabilities for public managers -- Part 3: Developing the future public service workforce -- Chapter 8. Developing and recruiting the future public servant -- Chapter 9. Creating a diverse workforce -- Chapter 10. Conclusions.
    Contained By: Springer eBooks
    標題: Public utilities - Employees. -
    電子資源: https://doi.org/10.1007/978-981-13-1480-3
    ISBN: 9789811314803
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