東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Crisis communication = a stakeholder...

Ndlela, Martin N.

FindBook

Google Book

Amazon

博客來

Crisis communication = a stakeholder approach /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Crisis communication/ by Martin N. Ndlela.
其他題名:	a stakeholder approach /
作者:	Ndlela, Martin N.
出版者:	Cham :Springer International Publishing : : 2019.,
面頁冊數:	xiii, 160 p. :ill., digital ;24 cm.
內容註:	1. Introduction -- 2. Stakeholder Approaches in Crisis Management -- 3. A Stakeholder Approach to Issues Management -- 4. A Stakeholder Approach to Risk Management -- 5. A Stakeholder Approach in Managing Reputation -- 6. A Stakeholder Approach to Inter-organisational Relationships -- 7. Stakeholder Communications During a Crisis -- 8. A Stakeholder Approach to Crisis Evaluation.
Contained By:	Springer eBooks
標題:	Communication in crisis management. -
電子資源:	https://doi.org/10.1007/978-3-319-97256-5
ISBN:	9783319972565

Crisis communication = a stakeholder approach /
Ndlela, Martin N.

Crisis communicationa stakeholder approach /[electronic resource] :by Martin N. Ndlela. - Cham :Springer International Publishing :2019. - xiii, 160 p. :ill., digital ;24 cm.

1. Introduction -- 2. Stakeholder Approaches in Crisis Management -- 3. A Stakeholder Approach to Issues Management -- 4. A Stakeholder Approach to Risk Management -- 5. A Stakeholder Approach in Managing Reputation -- 6. A Stakeholder Approach to Inter-organisational Relationships -- 7. Stakeholder Communications During a Crisis -- 8. A Stakeholder Approach to Crisis Evaluation.

This timely book explores crises as an inevitable part of modern society, which causes ramifications not only for organisations, but also for a diverse range of stakeholders. Addressing the need for organisations to be guided by a stakeholder-oriented approach throughout all phases of the crisis communication process, the author draws upon various business disciplines and covers the management of issues, risk, reputation and relationships. Covering all stages of crisis communication, from pre-crisis to post-crisis, stakeholder engagement is analysed through a series of case studies, with a particular focus on the role of social media. Scholars of corporate communications and business strategy will find this new book undoubtedly useful, and it will be of particular interest to those involved in crisis communication and management.

ISBN: 9783319972565

Standard No.: 10.1007/978-3-319-97256-5doiSubjects--Topical Terms:

3227108
Communication in crisis management.

LC Class. No.: HD49.3

Dewey Class. No.: 363.345

Crisis communication = a stakeholder approach /
LDR:02176nmm a2200325 a 4500 001 2176798
003 DE-He213
005 20180829122339.0
006 m d
007 cr nn 008maaau
008 191122s2019 gw s 0 eng d
020 $a 9783319972565 $q (electronic bk.)
020 $a 9783319972558 $q (paper)
024 7 $a 10.1007/978-3-319-97256-5 $2 doi
035 $a 978-3-319-97256-5
040 $a GP $c GP
041 0 $a eng
050 4 $a HD49.3
072 7 $a KJSP $2 bicssc
072 7 $a BUS052000 $2 bisacsh
072 7 $a KJSP $2 thema
082 0 4 $a 363.345 $2 23
090 $a HD49.3 $b .N337 2019
100 1 $a Ndlela, Martin N. $3 3379266
245 1 0 $a Crisis communication $h [electronic resource] : $b a stakeholder approach / $c by Martin N. Ndlela.
260 $a Cham : $b Springer International Publishing : $b Imprint: Palgrave Pivot, $c 2019.
300 $a xiii, 160 p. : $b ill., digital ; $c 24 cm.
505 0 $a 1. Introduction -- 2. Stakeholder Approaches in Crisis Management -- 3. A Stakeholder Approach to Issues Management -- 4. A Stakeholder Approach to Risk Management -- 5. A Stakeholder Approach in Managing Reputation -- 6. A Stakeholder Approach to Inter-organisational Relationships -- 7. Stakeholder Communications During a Crisis -- 8. A Stakeholder Approach to Crisis Evaluation.
520 $a This timely book explores crises as an inevitable part of modern society, which causes ramifications not only for organisations, but also for a diverse range of stakeholders. Addressing the need for organisations to be guided by a stakeholder-oriented approach throughout all phases of the crisis communication process, the author draws upon various business disciplines and covers the management of issues, risk, reputation and relationships. Covering all stages of crisis communication, from pre-crisis to post-crisis, stakeholder engagement is analysed through a series of case studies, with a particular focus on the role of social media. Scholars of corporate communications and business strategy will find this new book undoubtedly useful, and it will be of particular interest to those involved in crisis communication and management.
650 0 $a Communication in crisis management. $3 3227108
650 0 $a Crisis management. $3 562968
650 1 4 $a Corporate Communication/Public Relations. $3 2179376
650 2 4 $a Business Strategy/Leadership. $3 1565354
650 2 4 $a Corporate Social Responsibility. $2 gnd $3 2087906
650 2 4 $a Organization. $3 529074
710 2 $a SpringerLink (Online service) $3 836513
773 0 $t Springer eBooks
856 4 0 $u https://doi.org/10.1007/978-3-319-97256-5
950 $a Business and Management (Springer-41169)