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The Measurement and Analysis of Busi...

Koushyar, Justin.

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The Measurement and Analysis of Business Social and Environmental Discourse.

Record Type:	Electronic resources : Monograph/item
Title/Author:	The Measurement and Analysis of Business Social and Environmental Discourse./
Author:	Koushyar, Justin.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2017,
Description:	101 p.
Notes:	Source: Dissertation Abstracts International, Volume: 78-11(E), Section: A.
Contained By:	Dissertation Abstracts International78-11A(E).
Subject:	Organization theory. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10612286
ISBN:	9781369904406

The Measurement and Analysis of Business Social and Environmental Discourse.
Koushyar, Justin.

The Measurement and Analysis of Business Social and Environmental Discourse. - Ann Arbor : ProQuest Dissertations & Theses, 2017 - 101 p.

Source: Dissertation Abstracts International, Volume: 78-11(E), Section: A.

Thesis (Ph.D.)--Emory University, 2017.

Firms are increasingly expected to act in socially responsible ways while conducting business activities. To appease these pressures, firms use communications to discuss policies and practices related to social and environmental issues, while also demonstrating their performance through programs, certifications, and ratings. As all firms seek to meet these expectations, some aspire to social and environmental performance beyond what is expected. The challenge in this environment is to understand in what ways firms with an underlying commitment to social performance can differentiate themselves. Although there is a rich stream of research on quality disclosure programs such as certification, we know less about how firms communicate social and environmental issues. The goal of this dissertation is to increase our understanding of how firm communications and social performance indicators relate to one another.

ISBN: 9781369904406Subjects--Topical Terms:

2122787
Organization theory.

The Measurement and Analysis of Business Social and Environmental Discourse.
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245 1 4 $a The Measurement and Analysis of Business Social and Environmental Discourse.
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300 $a 101 p.
500 $a Source: Dissertation Abstracts International, Volume: 78-11(E), Section: A.
500 $a Adviser: Giacomo Negro.
502 $a Thesis (Ph.D.)--Emory University, 2017.
520 $a Firms are increasingly expected to act in socially responsible ways while conducting business activities. To appease these pressures, firms use communications to discuss policies and practices related to social and environmental issues, while also demonstrating their performance through programs, certifications, and ratings. As all firms seek to meet these expectations, some aspire to social and environmental performance beyond what is expected. The challenge in this environment is to understand in what ways firms with an underlying commitment to social performance can differentiate themselves. Although there is a rich stream of research on quality disclosure programs such as certification, we know less about how firms communicate social and environmental issues. The goal of this dissertation is to increase our understanding of how firm communications and social performance indicators relate to one another.
520 $a At the most general level, communication is the primary channel through which organizations interface with their various stakeholder groups. Specific patterns of communication can result from firms making appeals that identify with institutionalized norms, and/or differentiating themselves from others by signaling their uniqueness. To measure business social and environmental discourse, a dictionary was developed containing commonly used words and phrases in business social and environmental communication. It was formed from a corpus of text derived from business school syllabi and validated using multiple methods. The results of the validation tests illustrated the discriminatory power of the dictionary and revealed that agreement rates between the dictionary and judges are in line with the results from other widely used dictionaries.
520 $a The econometric analysis that follows investigates whether high social and environmental performers engaged in social and environmental communications more than their normal business counterparts. Results from the analysis indicate that there are negligible differences in the extent of social and environmental discourse among the two performance groups. This finding aligns with the institutional perspective that firms attempting to appease institutional norms act in similar ways making it hard to differentiate between high and lower performers. The analysis also illustrates that a firm's level of employment and industry influences the concentration of social and environmental discourse providing an avenue for future research.
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