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Customer satisfaction measurement fo...

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Hill, Nigel, (1952-)

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Customer satisfaction measurement for ISO 9000:2000

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Customer satisfaction measurement for ISO 9000:2000/ Nigel Hill, Bill Self, Greg Roche.
作者:	Hill, Nigel,
其他作者:	Self, Bill.
出版者:	Oxford :Butterworth-Heinemann, : 2002.,
面頁冊數:	xii, 148 p. :ill.
附註:	Includes index.
標題:	Consumer satisfaction - Evaluation. -
電子資源:	https://ebookcentral.proquest.com/lib/ndhu/detail.action?docID=305547Click to View

Customer satisfaction measurement for ISO 9000:2000
Hill, Nigel,1952-

Customer satisfaction measurement for ISO 9000:2000[electronic resource] /Nigel Hill, Bill Self, Greg Roche. - Oxford :Butterworth-Heinemann,2002. - xii, 148 p. :ill.

Includes index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

Subjects--Topical Terms:

694259
Consumer satisfaction
--Evaluation.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.335 / .H55 2002

Customer satisfaction measurement for ISO 9000:2000
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500 $a Includes index.
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650 0 $a Consumer satisfaction $x Evaluation. $3 694259
650 0 $a ISO 9000 Series Standards. $3 657466
650 0 $a Marketing research. $3 532352
650 0 $a Consumers $x Research. $3 565819
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