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Productivity in Singapore's retail a...

Toh, Mun Heng.

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Productivity in Singapore's retail and food services sectors = contemporary issues /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Productivity in Singapore's retail and food services sectors/ Toh Mun Heng, Shandre Thangavelu.
Reminder of title:	contemporary issues /
Author:	Toh, Mun Heng.
other author:	Thangavelu, Shandre,
Published:	Singapore :World Scientific, : c2017.,
Description:	1 online resource (268 p.) :ill. (some col.)
Notes:	Title from PDF file title page (viewed February 3, 2017)
Subject:	Retail trade - Singapore. -
Subject:	Singapore - Commerce. -
Online resource:	http://www.worldscientific.com/worldscibooks/10.1142/10100#t=toc
ISBN:	9789813142411

Productivity in Singapore's retail and food services sectors = contemporary issues /
Toh, Mun Heng.

Productivity in Singapore's retail and food services sectorscontemporary issues /[electronic resource] :Toh Mun Heng, Shandre Thangavelu. - 1st ed. - Singapore :World Scientific,c2017. - 1 online resource (268 p.) :ill. (some col.)

Title from PDF file title page (viewed February 3, 2017)

Includes bibliographical references and index.

"The Retail and Food Services sectors play an important role in Singapore. They add to the vibrancy of the economy and contribute to the social well-being of Singaporeans. At the same time, they are often highlighted and scrutinised for their low productivity performance and high reliance on manpower. There is to date a lack of local literature that addresses the issues faced by the two sectors at the enterprise and worker levels. This timely book includes major topics in services productivity in the Singapore context, with emphasis on Retail and Food Services. Topics covered include the key productivity levers of the services sectors: holistic productivity measurement framework, effective entrepreneurship, manpower management, promotion by social media, marketing, costing process and accounting sophistication. These areas are explored through literature reviews and in-depth interviews with companies and consumers. The chapters also include recommendations for policy makers and industry stakeholders. Written in a simple and accessible manner, this book will serve as an insightful guide to researchers, policy-makers, industry practitioners and enterprises and those who are keen to learn from the Singapore experience."--Publisher's website.

Electronic reproduction.
Singapore :
World Scientific,
[2016]

Mode of access: World Wide Web.

ISBN: 9789813142411

LCCN: 2016035724Subjects--Topical Terms:

692611
Retail trade
--Singapore.Subjects--Geographical Terms:

674750
Singapore
--Commerce.

LC Class. No.: HF5429.6.S55 / T64 2017

Dewey Class. No.: 381.1095957

Productivity in Singapore's retail and food services sectors = contemporary issues /
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300 $a 1 online resource (268 p.) : $b ill. (some col.)
500 $a Title from PDF file title page (viewed February 3, 2017)
504 $a Includes bibliographical references and index.
520 $a "The Retail and Food Services sectors play an important role in Singapore. They add to the vibrancy of the economy and contribute to the social well-being of Singaporeans. At the same time, they are often highlighted and scrutinised for their low productivity performance and high reliance on manpower. There is to date a lack of local literature that addresses the issues faced by the two sectors at the enterprise and worker levels. This timely book includes major topics in services productivity in the Singapore context, with emphasis on Retail and Food Services. Topics covered include the key productivity levers of the services sectors: holistic productivity measurement framework, effective entrepreneurship, manpower management, promotion by social media, marketing, costing process and accounting sophistication. These areas are explored through literature reviews and in-depth interviews with companies and consumers. The chapters also include recommendations for policy makers and industry stakeholders. Written in a simple and accessible manner, this book will serve as an insightful guide to researchers, policy-makers, industry practitioners and enterprises and those who are keen to learn from the Singapore experience."--Publisher's website.
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538 $a Mode of access: World Wide Web.
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650 0 $a Service industries $z Singapore. $3 3326409
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