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新自強號服務品質提升對顧客滿意度與忠誠度影響之分析--以花蓮站為例 = ...

鄭成忠

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新自強號服務品質提升對顧客滿意度與忠誠度影響之分析--以花蓮站為例 = = How does the operation of improving the quality of service of NEW Tze-Chiang Limited Express influence the customer satisfaction and loyalty–Hualien Station case /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	新自強號服務品質提升對顧客滿意度與忠誠度影響之分析--以花蓮站為例 =/ 鄭成忠撰
Reminder of title:	How does the operation of improving the quality of service of NEW Tze-Chiang Limited Express influence the customer satisfaction and loyalty–Hualien Station case /
remainder title:	How does the operation of improving the quality of service of NEW Tze-Chiang Limited Express influence the customer satisfaction and loyalty–Hualien Station case
Author:	鄭成忠
other author:	朱景鵬
Published:	花蓮縣 :東華大學公共行政學系, : 2017,
Description:	150面 :圖,表 ;30公分
Notes:	校內電子全文開放日期 2022.7.5
Online resource:	http://134.208.29.93/cgi-bin/cdrfb3/gsweb.cgi?o=dstdcdr&i=ssid=%2261044C505%22.&電子全文(依作者授權而定)

新自強號服務品質提升對顧客滿意度與忠誠度影響之分析--以花蓮站為例 = = How does the operation of improving the quality of service of NEW Tze-Chiang Limited Express influence the customer satisfaction and loyalty–Hualien Station case /
鄭成忠

新自強號服務品質提升對顧客滿意度與忠誠度影響之分析--以花蓮站為例 =How does the operation of improving the quality of service of NEW Tze-Chiang Limited Express influence the customer satisfaction and loyalty–Hualien Station case /How does the operation of improving the quality of service of NEW Tze-Chiang Limited Express influence the customer satisfaction and loyalty–Hualien Station case鄭成忠撰 - 花蓮縣 :東華大學公共行政學系, 2017 - 150面 :圖,表 ;30公分

校內電子全文開放日期 2022.7.5

碩士Master論文--國立東華大學公共行政學系

含參考書目Subjects--Index Terms:

新自強號

新自強號服務品質提升對顧客滿意度與忠誠度影響之分析--以花蓮站為例 = = How does the operation of improving the quality of service of NEW Tze-Chiang Limited Express influence the customer satisfaction and loyalty–Hualien Station case /
LDR:01563nam0 2200349 450 001 2087064
008 171011s2017 ch ak e m 000 0 chi d
020 $q (平裝)
040 $a NDHU $b chi $c NDHU $d NDHU $e ccr
041 0 # $a chi $b chi $b eng
066 $c $1
100 1 $a 鄭成忠 $e 撰 $3 3215618
245 1 0 $a 新自強號服務品質提升對顧客滿意度與忠誠度影響之分析--以花蓮站為例 = $b How does the operation of improving the quality of service of NEW Tze-Chiang Limited Express influence the customer satisfaction and loyalty–Hualien Station case / $c 鄭成忠撰
246 3 1 $a How does the operation of improving the quality of service of NEW Tze-Chiang Limited Express influence the customer satisfaction and loyalty–Hualien Station case
260 # $a 花蓮縣 : $b 東華大學公共行政學系, $c 2017
300 $a 150面 : $b 圖,表 ; $c 30公分
500 $a 校內電子全文開放日期 2022.7.5
500 $a 校外電子全文開放日期 2022.7.5
500 $a 國圖全文開放日期 2022.7.5
500 $a 畢業學年度: 105
500 $a 指導教授: 朱景鵬
502 $a 碩士Master論文--國立東華大學公共行政學系
504 $a 含參考書目
653 0 # $a 新自強號
653 0 # $a 服務品質
653 0 # $a 顧客忠誠度
653 0 # $a 顧客滿意度
653 0 # $a 一票難求
653 0 # $a NEW Tze-Chiang Limited Express
653 0 # $a quality of service
653 0 # $a customer loyalty
653 0 # $a customer satisfaction
653 0 # $a ticket crisis
700 1 # $a 朱景鵬 $e 指導 $3 2994735
700 1 # $a Ching-Peng Chu $e 指導 $3 3215619
856 4 0 $u http://134.208.29.93/cgi-bin/cdrfb3/gsweb.cgi?o=dstdcdr&i=ssid=%2261044C505%22.& $z 電子全文(依作者授權而定)