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Applying the is success model to mob...

Li, Taoting.

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Applying the is success model to mobile banking apps.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Applying the is success model to mobile banking apps./
Author:	Li, Taoting.
Description:	168 p.
Notes:	Source: Masters Abstracts International, Volume: 54-01.
Contained By:	Masters Abstracts International54-01(E).
Subject:	Management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1569489
ISBN:	9781321351125

Applying the is success model to mobile banking apps.
Li, Taoting.

Applying the is success model to mobile banking apps. - 168 p.

Source: Masters Abstracts International, Volume: 54-01.

Thesis (M.Sc.)--University of Lethbridge (Canada), 2014.

Mobile banking applications (apps) are the latest technology to be offered by the retail banking sector. However, little research has been done to understand the adoption of this technology. Building on the DeLone and McLean IS Success Model, this study investigates the impacts of banking app quality (i.e., information quality, system quality, and service quality) on satisfaction, perceived innovativeness, and intention to continue using. System quality and information quality were found to be multidimensional structures with the user interface, response time, and security contributing significantly to system quality while understandability and completeness contributed significantly to information quality. The findings suggest that system quality significantly impacts perceived innovativeness while information quality significantly influences satisfaction. Both perceived innovativeness and user satisfaction significantly affect intention to continue using banking apps. Perceived innovativeness also has an indirect impact, through satisfaction, on intention to continue using.

ISBN: 9781321351125Subjects--Topical Terms:

516664
Management.

Applying the is success model to mobile banking apps.
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100 1 $a Li, Taoting. $3 3188151
245 1 0 $a Applying the is success model to mobile banking apps.
300 $a 168 p.
500 $a Source: Masters Abstracts International, Volume: 54-01.
500 $a Advisers: Brian Dobing; Helen Kelley.
502 $a Thesis (M.Sc.)--University of Lethbridge (Canada), 2014.
520 $a Mobile banking applications (apps) are the latest technology to be offered by the retail banking sector. However, little research has been done to understand the adoption of this technology. Building on the DeLone and McLean IS Success Model, this study investigates the impacts of banking app quality (i.e., information quality, system quality, and service quality) on satisfaction, perceived innovativeness, and intention to continue using. System quality and information quality were found to be multidimensional structures with the user interface, response time, and security contributing significantly to system quality while understandability and completeness contributed significantly to information quality. The findings suggest that system quality significantly impacts perceived innovativeness while information quality significantly influences satisfaction. Both perceived innovativeness and user satisfaction significantly affect intention to continue using banking apps. Perceived innovativeness also has an indirect impact, through satisfaction, on intention to continue using.
590 $a School code: 1112.
650 4 $a Management. $3 516664
650 4 $a Banking. $2 bicssc $3 1557594
650 4 $a Commerce-Business. $3 3168423
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793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1569489