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Who are "users"? Representations of ...

Zantjer, Rebecca.

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Who are "users"? Representations of difference in usability and user experience blogs.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Who are "users"? Representations of difference in usability and user experience blogs./
Author:	Zantjer, Rebecca.
Description:	59 p.
Notes:	Source: Masters Abstracts International, Volume: 54-05.
Contained By:	Masters Abstracts International54-05(E).
Subject:	Technical communication. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1589856
ISBN:	9781321783452

Who are "users"? Representations of difference in usability and user experience blogs.
Zantjer, Rebecca.

Who are "users"? Representations of difference in usability and user experience blogs. - 59 p.

Source: Masters Abstracts International, Volume: 54-05.

Thesis (M.A.)--Michigan State University, 2015.

This thesis reports the results of an empirical study that classifies the rhetorical moves used to talk about diverse users in industry facing usability/user experience blogs. It argues that the metaphors used to talk about difference construct a normalized user that systematically excludes diverse users from the design process and results in technologies that contribute to oppressive systems of power and privilege. The thesis presents an alternative rhetorical construction of diverse users and offers suggestions to promote inclusivity in usability/user experience research, teaching, and practice.

ISBN: 9781321783452Subjects--Topical Terms:

3172863
Technical communication.

Who are "users"? Representations of difference in usability and user experience blogs.
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245 1 0 $a Who are "users"? Representations of difference in usability and user experience blogs.
300 $a 59 p.
500 $a Source: Masters Abstracts International, Volume: 54-05.
500 $a Adviser: Jeffrey T. Grabill.
502 $a Thesis (M.A.)--Michigan State University, 2015.
520 $a This thesis reports the results of an empirical study that classifies the rhetorical moves used to talk about diverse users in industry facing usability/user experience blogs. It argues that the metaphors used to talk about difference construct a normalized user that systematically excludes diverse users from the design process and results in technologies that contribute to oppressive systems of power and privilege. The thesis presents an alternative rhetorical construction of diverse users and offers suggestions to promote inclusivity in usability/user experience research, teaching, and practice.
590 $a School code: 0128.
650 4 $a Technical communication. $3 3172863
650 4 $a Web studies. $3 2122754
650 4 $a Design. $3 518875
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710 2 $a Michigan State University. $b Digital Rhetoric and Professional Writing. $3 3183598
773 0 $t Masters Abstracts International $g 54-05(E).
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791 $a M.A.
792 $a 2015
793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1589856