東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Service innovation = novel ways of c...

Toivonen, Marja.

FindBook

Google Book

Amazon

博客來

Service innovation = novel ways of creating value in actor systems /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Service innovation/ edited by Marja Toivonen.
其他題名:	novel ways of creating value in actor systems /
其他作者:	Toivonen, Marja.
出版者:	Tokyo :Springer Japan : : 2016.,
面頁冊數:	xviii, 281 p. :ill., digital ;24 cm.
內容註:	Preface -- Part 1: Services, Service Systems and Value Co-creation -- 1. Twenty Years of Service Innovation Research -- 2. Zooming Out and Zooming In: Service Ecosystems as Venues for Collaborative Innovation -- 3. Service Ecosystems Innovation in Systemic Perspective: Transitions and Co-evolutions -- 4. Social Innovations and Its Relationships with Service and System Innovations -- Part 2: Managing Service Innovation -- 5. Developing Service-Based Business Models: What Innovation Capability for What Dimension? -- 6. Innovating in Practices -- 7. Innovating Services Through Experiences: An Investigation of Services Cape's Pivotal Role -- 8. Struggling at the Front Line: ICT and Service Innovation -- Part 3: Opportunities and Challenges for Service Innovation in Different Contexts -- 9. Service Innovation for Sustainability: Paths for Greening by Service Innovation -- 10. Innovation in Public Service Systems -- 11. Service Innovation in Industrial Contexts -- 12. The Role of Knowledge-Intensive Business Services in Innovation System: The Case of China -- 13. Internationalization as Innovation Driver in Services.
Contained By:	Springer eBooks
標題:	Business enterprises - Technological innovations. -
電子資源:	http://dx.doi.org/10.1007/978-4-431-54922-2
ISBN:	9784431549222

Service innovation = novel ways of creating value in actor systems /
Service innovationnovel ways of creating value in actor systems /[electronic resource] :edited by Marja Toivonen. - Tokyo :Springer Japan :2016. - xviii, 281 p. :ill., digital ;24 cm. - Translational systems sciences,v.62197-8832 ;. - Translational systems sciences ;v.1..

Preface -- Part 1: Services, Service Systems and Value Co-creation -- 1. Twenty Years of Service Innovation Research -- 2. Zooming Out and Zooming In: Service Ecosystems as Venues for Collaborative Innovation -- 3. Service Ecosystems Innovation in Systemic Perspective: Transitions and Co-evolutions -- 4. Social Innovations and Its Relationships with Service and System Innovations -- Part 2: Managing Service Innovation -- 5. Developing Service-Based Business Models: What Innovation Capability for What Dimension? -- 6. Innovating in Practices -- 7. Innovating Services Through Experiences: An Investigation of Services Cape's Pivotal Role -- 8. Struggling at the Front Line: ICT and Service Innovation -- Part 3: Opportunities and Challenges for Service Innovation in Different Contexts -- 9. Service Innovation for Sustainability: Paths for Greening by Service Innovation -- 10. Innovation in Public Service Systems -- 11. Service Innovation in Industrial Contexts -- 12. The Role of Knowledge-Intensive Business Services in Innovation System: The Case of China -- 13. Internationalization as Innovation Driver in Services.

This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today's economies - the development of welfare and sustainability - cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research.

ISBN: 9784431549222

Standard No.: 10.1007/978-4-431-54922-2doiSubjects--Topical Terms:

685508
Business enterprises
--Technological innovations.

LC Class. No.: HD45

Dewey Class. No.: 658.4062

Service innovation = novel ways of creating value in actor systems /
LDR:03684nmm a2200325 a 4500 001 2041119
003 DE-He213
005 20161207135029.0
006 m d
007 cr nn 008maaau
008 170118s2016 ja s 0 eng d
020 $a 9784431549222 $q (electronic bk.)
020 $a 9784431549215 $q (paper)
024 7 $a 10.1007/978-4-431-54922-2 $2 doi
035 $a 978-4-431-54922-2
040 $a GP $c GP
041 0 $a eng
050 4 $a HD45
072 7 $a KNS $2 bicssc
072 7 $a BUS070080 $2 bisacsh
082 0 4 $a 658.4062 $2 23
090 $a HD45 $b .S491 2016
245 0 0 $a Service innovation $h [electronic resource] : $b novel ways of creating value in actor systems / $c edited by Marja Toivonen.
260 $a Tokyo : $b Springer Japan : $b Imprint: Springer, $c 2016.
300 $a xviii, 281 p. : $b ill., digital ; $c 24 cm.
490 1 $a Translational systems sciences, $x 2197-8832 ; $v v.6
505 0 $a Preface -- Part 1: Services, Service Systems and Value Co-creation -- 1. Twenty Years of Service Innovation Research -- 2. Zooming Out and Zooming In: Service Ecosystems as Venues for Collaborative Innovation -- 3. Service Ecosystems Innovation in Systemic Perspective: Transitions and Co-evolutions -- 4. Social Innovations and Its Relationships with Service and System Innovations -- Part 2: Managing Service Innovation -- 5. Developing Service-Based Business Models: What Innovation Capability for What Dimension? -- 6. Innovating in Practices -- 7. Innovating Services Through Experiences: An Investigation of Services Cape's Pivotal Role -- 8. Struggling at the Front Line: ICT and Service Innovation -- Part 3: Opportunities and Challenges for Service Innovation in Different Contexts -- 9. Service Innovation for Sustainability: Paths for Greening by Service Innovation -- 10. Innovation in Public Service Systems -- 11. Service Innovation in Industrial Contexts -- 12. The Role of Knowledge-Intensive Business Services in Innovation System: The Case of China -- 13. Internationalization as Innovation Driver in Services.
520 $a This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today's economies - the development of welfare and sustainability - cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research.
650 0 $a Business enterprises $x Technological innovations. $3 685508
650 0 $a Service industries $x Management. $3 645927
650 1 4 $a Business and Management. $2 eflch $3 1485455
650 2 4 $a Innovation/Technology Management. $3 1565353
650 2 4 $a IT in Business. $3 2114922
650 2 4 $a Services. $3 2055617
700 1 $a Toivonen, Marja. $3 2199648
710 2 $a SpringerLink (Online service) $3 836513
773 0 $t Springer eBooks
830 0 $a Translational systems sciences ; $v v.1. $3 2059159
856 4 0 $u http://dx.doi.org/10.1007/978-4-431-54922-2
950 $a Business and Management (Springer-41169)