Service quality for facilities manag...
Low, Sui Pheng.

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  • Service quality for facilities management in hospitals
  • 紀錄類型: 書目-電子資源 : Monograph/item
    正題名/作者: Service quality for facilities management in hospitals/ by Low Sui Pheng, Zhu Rui.
    作者: Low, Sui Pheng.
    其他作者: Rui, Zhu.
    出版者: Singapore :Springer Singapore : : 2016.,
    面頁冊數: xiv, 146 p. :ill., digital ;24 cm.
    內容註: Introduction -- Facilities Management and Singapore's Healthcare System -- SERVQUAL, the Kano model and QFD -- Conceptual Framework -- Research Methodology -- Data Analysis -- Discussions -- Conclusions.
    Contained By: Springer eBooks
    標題: Health facilities - Quality control. -
    電子資源: http://dx.doi.org/10.1007/978-981-10-0956-3
    ISBN: 9789811009563
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W9280886 電子資源 11.線上閱覽_V 電子書 EB RA967.75 .L912 2016 一般使用(Normal) 在架 0
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