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Fundamentals of service systems

Cardoso, Jorge.

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Fundamentals of service systems

Record Type:	Electronic resources : Monograph/item
Title/Author:	Fundamentals of service systems/ edited by Jorge Cardoso ... [et al.].
other author:	Cardoso, Jorge.
Published:	Cham :Springer International Publishing : : 2015.,
Description:	xix, 362 p. :ill. (some col.), digital ;24 cm.
[NT 15003449]:	Foundations -- Electronic Services -- Service Innovation -- Service Design -- Service Semantics -- Service Analytics -- Service Optimization -- Service Co-Creation -- Service Markets -- Service Research.
Contained By:	Springer eBooks
Subject:	Service industries. -
Online resource:	http://dx.doi.org/10.1007/978-3-319-23195-2
ISBN:	9783319231952$q(electronic bk.)

Fundamentals of service systems
Fundamentals of service systems[electronic resource] /edited by Jorge Cardoso ... [et al.]. - Cham :Springer International Publishing :2015. - xix, 362 p. :ill. (some col.), digital ;24 cm. - Service science,1865-4924. - Service science..

Foundations -- Electronic Services -- Service Innovation -- Service Design -- Service Semantics -- Service Analytics -- Service Optimization -- Service Co-Creation -- Service Markets -- Service Research.

This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management. Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each chapter includes a summary, a list of learning objectives, an opening case, and a review section with questions, a project description, a list of key terms, and a list of further reading bibliography. All these elements enable students to learn at a faster and more comfortable peace. For researchers, teachers, and students who want to learn about this new emerging science, Fundamentals of Service Systems provides an overview of the core disciplines underlying the study of service systems. It is aimed at students of information systems, information technology, and business and economics. It also targets business and IT practitioners, especially those who are looking for better ways of innovating, designing, modeling, analyzing, and optimizing service systems.

ISBN: 9783319231952$q(electronic bk.)

Standard No.: 10.1007/978-3-319-23195-2doiSubjects--Topical Terms:

665720
Service industries.

LC Class. No.: HD9980.5

Dewey Class. No.: 338.47

Fundamentals of service systems
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245 0 0 $a Fundamentals of service systems $h [electronic resource] / $c edited by Jorge Cardoso ... [et al.].
260 $a Cham : $b Springer International Publishing : $b Imprint: Springer, $c 2015.
300 $a xix, 362 p. : $b ill. (some col.), digital ; $c 24 cm.
490 1 $a Service science, $x 1865-4924
505 0 $a Foundations -- Electronic Services -- Service Innovation -- Service Design -- Service Semantics -- Service Analytics -- Service Optimization -- Service Co-Creation -- Service Markets -- Service Research.
520 $a This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management. Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each chapter includes a summary, a list of learning objectives, an opening case, and a review section with questions, a project description, a list of key terms, and a list of further reading bibliography. All these elements enable students to learn at a faster and more comfortable peace. For researchers, teachers, and students who want to learn about this new emerging science, Fundamentals of Service Systems provides an overview of the core disciplines underlying the study of service systems. It is aimed at students of information systems, information technology, and business and economics. It also targets business and IT practitioners, especially those who are looking for better ways of innovating, designing, modeling, analyzing, and optimizing service systems.
650 0 $a Service industries. $3 665720
650 0 $a Service industries $x Research. $3 2162283
650 0 $a Service industries $x Management. $3 645927
650 0 $a Management science. $3 631149
650 1 4 $a Computer Science. $3 626642
650 2 4 $a Information Systems Applications (incl. Internet) $3 1565452
650 2 4 $a Management of Computing and Information Systems. $3 892490
650 2 4 $a Innovation/Technology Management. $3 1565353
700 1 $a Cardoso, Jorge. $3 892518
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