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Crisis Communication Strategies Used...

Zhou, Lijie.

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Crisis Communication Strategies Used During the 2008 Chinese Milk Scandal: A Content Analysis of Press Releases from Four Major Chinese Milk Companies.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Crisis Communication Strategies Used During the 2008 Chinese Milk Scandal: A Content Analysis of Press Releases from Four Major Chinese Milk Companies./
Author:	Zhou, Lijie.
Description:	102 p.
Notes:	Source: Masters Abstracts International, Volume: 52-01.
Contained By:	Masters Abstracts International52-01(E).
Subject:	Speech Communication. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1541665
ISBN:	9781303247040

Crisis Communication Strategies Used During the 2008 Chinese Milk Scandal: A Content Analysis of Press Releases from Four Major Chinese Milk Companies.
Zhou, Lijie.

Crisis Communication Strategies Used During the 2008 Chinese Milk Scandal: A Content Analysis of Press Releases from Four Major Chinese Milk Companies. - 102 p.

Source: Masters Abstracts International, Volume: 52-01.

Thesis (M.S.M.C.)--Arkansas State University, 2013.

This study examined how the press releases from the four major Chinese milk companies, namely Mengniu, Yili, the Bright Group and Sanlu responded to the 2008 Chinese milk scandal from September 8, 2008 to December 25, 2011.

ISBN: 9781303247040Subjects--Topical Terms:

1017408
Speech Communication.

Crisis Communication Strategies Used During the 2008 Chinese Milk Scandal: A Content Analysis of Press Releases from Four Major Chinese Milk Companies.
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020 $a 9781303247040
035 $a (MiAaPQ)AAI1541665
035 $a AAI1541665
040 $a MiAaPQ $c MiAaPQ
100 1 $a Zhou, Lijie. $3 2094330
245 1 0 $a Crisis Communication Strategies Used During the 2008 Chinese Milk Scandal: A Content Analysis of Press Releases from Four Major Chinese Milk Companies.
300 $a 102 p.
500 $a Source: Masters Abstracts International, Volume: 52-01.
500 $a Adviser: Lily Zeng.
502 $a Thesis (M.S.M.C.)--Arkansas State University, 2013.
520 $a This study examined how the press releases from the four major Chinese milk companies, namely Mengniu, Yili, the Bright Group and Sanlu responded to the 2008 Chinese milk scandal from September 8, 2008 to December 25, 2011.
520 $a Four hundred and ten press releases were considered as the crisis responding announcements for the 2008 Chinese milk scandal from the four Chinese milk companies, with 55 from Sanlu, 124 from Mengniu, 106 from Yili and 125 from the Bright Group. By dividing the milk scandal into the three stages, the findings revealed that during the pre-crisis stage, the four companies displayed considerable similarities, keeping silence and cover-up. From the crisis stage, the responding strategies varied dramatically when each of the four companies involved in the milk scandal with different degree. The companies began to reveal the different interest they represented by selecting contextual information. During the post-crisis stage, Sanlu went bankrupt and the other three companies survived by using Western crisis communication strategies.
590 $a School code: 1231.
650 4 $a Speech Communication. $3 1017408
650 4 $a Asian Studies. $3 1669375
690 $a 0459
690 $a 0342
710 2 $a Arkansas State University. $b Radio-Television. $3 2094331
773 0 $t Masters Abstracts International $g 52-01(E).
790 $a 1231
791 $a M.S.M.C.
792 $a 2013
793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1541665