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A forgiving workplace: An investigat...

Cox, Susie.

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A forgiving workplace: An investigation of forgiveness climate, individual differences and workplace outcomes.

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	A forgiving workplace: An investigation of forgiveness climate, individual differences and workplace outcomes./
作者:	Cox, Susie.
面頁冊數:	129 p.
附註:	Source: Dissertation Abstracts International, Volume: 69-10, Section: A, page: 4025.
Contained By:	Dissertation Abstracts International69-10A.
標題:	Business Administration, Management. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3334126
ISBN:	9780549867425

A forgiving workplace: An investigation of forgiveness climate, individual differences and workplace outcomes.
Cox, Susie.

A forgiving workplace: An investigation of forgiveness climate, individual differences and workplace outcomes. - 129 p.

Source: Dissertation Abstracts International, Volume: 69-10, Section: A, page: 4025.

Thesis (D.B.A.)--Louisiana Tech University, 2008.

Although forgiveness has been studied for centuries, it is a relatively new area of study in organizational behavior. Organizational climate has a history of influencing individual behaviors. This dissertation considers how a climate of forgiveness may foster a willingness to forgive in individuals. A measure of forgiveness climate is developed and empirically examined. The results of this study support the hypothesis that a cohesive/supportive climate and a trustworthy/integrity climate relate to a climate of forgiveness. Furthermore, this study examines the effects of climate on willingness to forgive. A scenario-based scale to measure willingness to forgive workplace offenses is developed. Willingness to forgive is found to be positively related to job satisfaction and OCB. On the other hand, willingness to forgive was found to be negatively related to job stress and performance. Two individual differences, psychological collectivism and narcissism, were examined as moderators. However, their moderating effect was not supported by the analyses.

ISBN: 9780549867425Subjects--Topical Terms:

626628
Business Administration, Management.

A forgiving workplace: An investigation of forgiveness climate, individual differences and workplace outcomes.
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500 $a Adviser: Rebecca J. Bennett.
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520 $a Although forgiveness has been studied for centuries, it is a relatively new area of study in organizational behavior. Organizational climate has a history of influencing individual behaviors. This dissertation considers how a climate of forgiveness may foster a willingness to forgive in individuals. A measure of forgiveness climate is developed and empirically examined. The results of this study support the hypothesis that a cohesive/supportive climate and a trustworthy/integrity climate relate to a climate of forgiveness. Furthermore, this study examines the effects of climate on willingness to forgive. A scenario-based scale to measure willingness to forgive workplace offenses is developed. Willingness to forgive is found to be positively related to job satisfaction and OCB. On the other hand, willingness to forgive was found to be negatively related to job stress and performance. Two individual differences, psychological collectivism and narcissism, were examined as moderators. However, their moderating effect was not supported by the analyses.
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