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Street-level bureaucracy = dilemmas ...

Lipsky, Michael.

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Street-level bureaucracy = dilemmas of the individual in public services /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Street-level bureaucracy/ Michael Lipsky.
其他題名:	dilemmas of the individual in public services /
作者:	Lipsky, Michael.
出版者:	New York :Russell Sage Foundation, : c2010.,
面頁冊數:	1 online resource (xxiii, 275 p.).
內容註:	The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers --The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- Theassault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
標題:	Social policy. -
電子資源:	http://muse.jhu.edu/books/9781610446631/Full text available:
ISBN:	9781610446631 (electronic bk.)

Street-level bureaucracy = dilemmas of the individual in public services /
Lipsky, Michael.

Street-level bureaucracydilemmas of the individual in public services /[electronic resource] :Michael Lipsky. - 30th anniversary expanded ed. - New York :Russell Sage Foundation,c2010. - 1 online resource (xxiii, 275 p.).

Includes bibliographical references (p. 239-266) and index.

The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers --The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- Theassault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.

ISBN: 9781610446631 (electronic bk.)Subjects--Topical Terms:

531782
Social policy.

LC Class. No.: HV41 / .L53 2010

Dewey Class. No.: 361.301

Street-level bureaucracy = dilemmas of the individual in public services /
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