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電信網路業之服務品質、顧客滿意度與顧客忠誠度關係之研究 = = The...

廖仁瑋

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電信網路業之服務品質、顧客滿意度與顧客忠誠度關係之研究 = = The Research of Relationship among Service Quality, Customer Satisfaction, and Customer Loyalty in Telecommunication & ISP Business : An Empirical Study of Individual Subscribers Marketin Taiwan : 以台灣個人用戶市場為例 /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	電信網路業之服務品質、顧客滿意度與顧客忠誠度關係之研究 = / 廖仁瑋撰
Reminder of title:	The Research of Relationship among Service Quality, Customer Satisfaction, and Customer Loyalty in Telecommunication & ISP Business : An Empirical Study of Individual Subscribers Marketin Taiwan : 以台灣個人用戶市場為例 /
remainder title:	The Research of Relationship among Service Quality, Customer Satisfaction, and Customer Loyalty in Telecommunication & ISP Business
Author:	廖仁瑋
Published:	[花蓮縣] : 國立東華大學企業管理學系, : 民95[2006],
Description:	5,85面 : 圖,表 ; 30公分
Notes:	指導教授︰王孔政
Subject:	服務品質 -
Online resource:	http://134.208.10.124/ETD-db/ETD-search-c/view_etd?URN=etd-0720106-114746PDF全文

電信網路業之服務品質、顧客滿意度與顧客忠誠度關係之研究 = = The Research of Relationship among Service Quality, Customer Satisfaction, and Customer Loyalty in Telecommunication & ISP Business : An Empirical Study of Individual Subscribers Marketin Taiwan : 以台灣個人用戶市場為例 /
廖仁瑋

電信網路業之服務品質、顧客滿意度與顧客忠誠度關係之研究 = The Research of Relationship among Service Quality, Customer Satisfaction, and Customer Loyalty in Telecommunication & ISP Business : An Empirical Study of Individual Subscribers Marketin Taiwan : 以台灣個人用戶市場為例 / The Research of Relationship among Service Quality, Customer Satisfaction, and Customer Loyalty in Telecommunication & ISP BusinessAn Empirical Study of Individual Subscribers Marketin Taiwan廖仁瑋撰 - [花蓮縣] : 國立東華大學企業管理學系, 民95[2006] - 5,85面 : 圖,表 ; 30公分

指導教授︰王孔政

碩士論文--國立東華大學企業管理學系,2006

參考書目︰面72-82Subjects--Topical Terms:

2336667
服務品質

電信網路業之服務品質、顧客滿意度與顧客忠誠度關係之研究 = = The Research of Relationship among Service Quality, Customer Satisfaction, and Customer Loyalty in Telecommunication & ISP Business : An Empirical Study of Individual Subscribers Marketin Taiwan : 以台灣個人用戶市場為例 /
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