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Email and output: Communication effe...

Bulkley, Nathaniel S.

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Email and output: Communication effects on productivity.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Email and output: Communication effects on productivity./
作者:	Bulkley, Nathaniel S.
面頁冊數:	242 p.
附註:	Source: Dissertation Abstracts International, Volume: 67-10, Section: A, page: 3884.
Contained By:	Dissertation Abstracts International67-10A.
標題:	Business Administration, Management. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3237912
ISBN:	9780542919510

Email and output: Communication effects on productivity.
Bulkley, Nathaniel S.

Email and output: Communication effects on productivity. - 242 p.

Source: Dissertation Abstracts International, Volume: 67-10, Section: A, page: 3884.

Thesis (Ph.D.)--University of Michigan, 2006.

My dissertation is an econometric case study of relationships between email patterns and individual performance that develops techniques aimed at improving the measurement of white-collar productivity. While interpersonal communication patterns are likely to influence individual and organizational performance, researchers have had difficulty measuring these effects in white collar settings. I address the problem of measurement by using email as proxy for more general communication patterns, within a setting, executive recruiting, in which I was able to obtain individual measures of output.

ISBN: 9780542919510Subjects--Topical Terms:

626628
Business Administration, Management.

Email and output: Communication effects on productivity.
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245 1 0 $a Email and output: Communication effects on productivity.
300 $a 242 p.
500 $a Source: Dissertation Abstracts International, Volume: 67-10, Section: A, page: 3884.
500 $a Advisers: Michael D. Cohen; Marshall W. Van Alstyne.
502 $a Thesis (Ph.D.)--University of Michigan, 2006.
520 $a My dissertation is an econometric case study of relationships between email patterns and individual performance that develops techniques aimed at improving the measurement of white-collar productivity. While interpersonal communication patterns are likely to influence individual and organizational performance, researchers have had difficulty measuring these effects in white collar settings. I address the problem of measurement by using email as proxy for more general communication patterns, within a setting, executive recruiting, in which I was able to obtain individual measures of output.
520 $a My work contributes to existing knowledge in two main areas. First, I develop methodology for using email data as an alternative to social network surveys. This includes developing email measures and assessing their validity and reliability. Second, I use email measures to operationalize novel tests of classical theories that may explain variation in individual performance within organization settings.
520 $a Multiple theoretical perspectives, including sociology, economics, coordination theory and organizational learning, motivate hypothesis testing. Findings are consistent with existing research that relates social network centrality to performance. In addition, an individual's benefit from intra-organizational networking appears to evolve over the course of a career from an emphasis on accumulating to exercising social capital. Non-topological measures related to performance include message sizes, response times and proportional measures of information flow. They suggest that aspects of how people communicate also predict performance. Perceptual data, gathered in an online survey and interviews, provide context for interpreting results.
590 $a School code: 0127.
650 4 $a Business Administration, Management. $3 626628
650 4 $a Economics, Labor. $3 1019135
650 4 $a Information Science. $3 1017528
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710 2 0 $a University of Michigan. $3 777416
773 0 $t Dissertation Abstracts International $g 67-10A.
790 1 0 $a Cohen, Michael D., $e advisor
790 1 0 $a Van Alstyne, Marshall W., $e advisor
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