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Where you stand depends on where you...

McGarvey, Vicki Lewis.

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Where you stand depends on where you sit: Making sense of Responsibility Center Management at the University of Pennsylvania.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Where you stand depends on where you sit: Making sense of Responsibility Center Management at the University of Pennsylvania./
Author:	McGarvey, Vicki Lewis.
Description:	179 p.
Notes:	Source: Dissertation Abstracts International, Volume: 66-05, Section: A, page: 1668.
Contained By:	Dissertation Abstracts International66-05A.
Subject:	Education, Administration. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3175647
ISBN:	0542135299

Where you stand depends on where you sit: Making sense of Responsibility Center Management at the University of Pennsylvania.
McGarvey, Vicki Lewis.

Where you stand depends on where you sit: Making sense of Responsibility Center Management at the University of Pennsylvania. - 179 p.

Source: Dissertation Abstracts International, Volume: 66-05, Section: A, page: 1668.

Thesis (Ed.D.)--University of Pennsylvania, 2005.

Decentralized management systems such as Responsibility Center Management (RCM) delegate financial and decision-making authority to improve the quality of decisions, control costs, and provide incentives to increase revenue. However, the literature indicates that the resulting independence can introduce costly duplication, and the participants can become competitive and focused on the rules of system. In order to create a system that removes the focus from the internal allocations, minimizes behaviors that are not productive for the organization as a whole, and maximizes the benefits of RCM, it is important to understand the system from the perspectives of the participants.

ISBN: 0542135299Subjects--Topical Terms:

626645
Education, Administration.

Where you stand depends on where you sit: Making sense of Responsibility Center Management at the University of Pennsylvania.
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100 1 $a McGarvey, Vicki Lewis. $3 1906575
245 1 0 $a Where you stand depends on where you sit: Making sense of Responsibility Center Management at the University of Pennsylvania.
300 $a 179 p.
500 $a Source: Dissertation Abstracts International, Volume: 66-05, Section: A, page: 1668.
500 $a Adviser: J. Matthew Hartley.
502 $a Thesis (Ed.D.)--University of Pennsylvania, 2005.
520 $a Decentralized management systems such as Responsibility Center Management (RCM) delegate financial and decision-making authority to improve the quality of decisions, control costs, and provide incentives to increase revenue. However, the literature indicates that the resulting independence can introduce costly duplication, and the participants can become competitive and focused on the rules of system. In order to create a system that removes the focus from the internal allocations, minimizes behaviors that are not productive for the organization as a whole, and maximizes the benefits of RCM, it is important to understand the system from the perspectives of the participants.
520 $a This qualitative study evaluates the way a particular implementation of RCM functions at the University of Pennsylvania. It evaluates the perspectives of the participants at multiple levels throughout the organization through interviews with individuals who manage the RCM process and those who participate in it. Study participants included deans of the schools, school senior business officers, and University central administrators. Karl Weick's framework of sensemaking is used to examine the perspectives of various participants to provide insight into the benefits and liabilities of an RCM system. The study answers the questions: (a) How do various constituencies describe the principles of RCM and its implementation at the University of Pennsylvania; (b) how do the views of the participants in the system differ; and (c) what are the implications of these differences?
520 $a Results of the study underscore the importance of transparency, consultation, and communication. Recommendations for changes are provided.
590 $a School code: 0175.
650 4 $a Education, Administration. $3 626645
650 4 $a Education, Higher. $3 543175
650 4 $a Education, Finance. $3 1020300
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710 2 0 $a University of Pennsylvania. $3 1017401
773 0 $t Dissertation Abstracts International $g 66-05A.
790 1 0 $a Hartley, J. Matthew, $e advisor
790 $a 0175
791 $a Ed.D.
792 $a 2005
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