東華大學圖書館 |

Language: English

Help

回圖書館首頁

手機版館藏查詢

Back

Switch To: Labeled | MARC Mode | ISBD

The relationship between supply mana...

Schumacher, Lillian Abraham.

Linked to FindBook

Google Book

Amazon

博客來

The relationship between supply managers' emotional intelligence and their performance.

Record Type:	Electronic resources : Monograph/item
Title/Author:	The relationship between supply managers' emotional intelligence and their performance./
Author:	Schumacher, Lillian Abraham.
Description:	161 p.
Notes:	Source: Dissertation Abstracts International, Volume: 66-05, Section: A, page: 1857.
Contained By:	Dissertation Abstracts International66-05A.
Subject:	Business Administration, Management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3175805
ISBN:	0542155583

The relationship between supply managers' emotional intelligence and their performance.
Schumacher, Lillian Abraham.

The relationship between supply managers' emotional intelligence and their performance. - 161 p.

Source: Dissertation Abstracts International, Volume: 66-05, Section: A, page: 1857.

Thesis (Ed.D.)--Bowling Green State University, 2005.

This dissertation explored the relationship between the emotional intelligence (EI) of supply managers, also called buyers, and their performance. EI has been a concept evident in the research for several decades; however, little if any research applies EI to the supply management arena, and more specifically within the buyer-supplier relationship. Thirty-four supply managers and 102 suppliers, selected through a convenience sampling method, were surveyed using the Emotional Competency Inventory-University Version (ECI-U) as a 360-degree assessment tool (Boyatzis & Goleman, 2001). This survey measures E1 competencies within five clusters: (1) Self-awareness, (2) Self-management, (3) Social awareness, (4) Relationship management, and (5) Cognitive skills. Each supply manager and supplier, also completed a 360-degree performance assessment, called the Performance Assessment Questionnaire (PAQ) adapted from O'Toole's and Donaldson's (2002) performance questionnaire.

ISBN: 0542155583Subjects--Topical Terms:

626628
Business Administration, Management.

The relationship between supply managers' emotional intelligence and their performance.
LDR:03499nmm 2200301 4500 001 1813482
005 20060503131727.5
008 130610s2005 eng d
020 $a 0542155583
035 $a (UnM)AAI3175805
035 $a AAI3175805
040 $a UnM $c UnM
100 1 $a Schumacher, Lillian Abraham. $3 1902983
245 1 4 $a The relationship between supply managers' emotional intelligence and their performance.
300 $a 161 p.
500 $a Source: Dissertation Abstracts International, Volume: 66-05, Section: A, page: 1857.
500 $a Adviser: Patrick Pauken.
502 $a Thesis (Ed.D.)--Bowling Green State University, 2005.
520 $a This dissertation explored the relationship between the emotional intelligence (EI) of supply managers, also called buyers, and their performance. EI has been a concept evident in the research for several decades; however, little if any research applies EI to the supply management arena, and more specifically within the buyer-supplier relationship. Thirty-four supply managers and 102 suppliers, selected through a convenience sampling method, were surveyed using the Emotional Competency Inventory-University Version (ECI-U) as a 360-degree assessment tool (Boyatzis & Goleman, 2001). This survey measures E1 competencies within five clusters: (1) Self-awareness, (2) Self-management, (3) Social awareness, (4) Relationship management, and (5) Cognitive skills. Each supply manager and supplier, also completed a 360-degree performance assessment, called the Performance Assessment Questionnaire (PAQ) adapted from O'Toole's and Donaldson's (2002) performance questionnaire.
520 $a Descriptive data indicated that suppliers expressed more confidence in their supply managers' EI and performance than did the individual supply managers. Correlation analyses found several significant relationships between supplier reported EI and performance. Further, significant relationships were found between EI and performance alignment (differences between self and other reports), overall, as well as with respect to each EI cluster and financial performance in particular. The relationship management cluster produced the most significant results between EI and performance, including overall performance, financial, and non financial performance factors.
520 $a The study results imply that supply managers' EI does impact their performance, particularly in the eyes of their suppliers who are essential strategic partners for supply manager success. This dissertation served as an exploratory study, as it was the first to explore the EI concept within an environment that crosses company boundaries. This study produced significant evidence that EI does impact the buyer-supplier relationship. Future studies on this topic should continue and should include assessing not only buyers' EI and performance, but the EI and performance of respective suppliers. In doing so, a more comprehensive understanding of effective, mutual buyer-supplier relationships is investigated to provide support, not only for the impact of EI on the buyer-supplier relationship, but for overall competitive advantage, for the firm that applies emotional intelligence to the buyer-supplier relationship.
590 $a School code: 0018.
650 4 $a Business Administration, Management. $3 626628
650 4 $a Psychology, Personality. $3 1017585
690 $a 0454
690 $a 0625
710 2 0 $a Bowling Green State University. $3 676285
773 0 $t Dissertation Abstracts International $g 66-05A.
790 1 0 $a Pauken, Patrick, $e advisor
790 $a 0018
791 $a Ed.D.
792 $a 2005
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3175805