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Flying the friendly skies: Agenda se...

Mikel-Brumfield, Nicole.

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Flying the friendly skies: Agenda setting and aviation safety following the implementation of the ISO 9001:2000 quality management system.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Flying the friendly skies: Agenda setting and aviation safety following the implementation of the ISO 9001:2000 quality management system./
Author:	Mikel-Brumfield, Nicole.
Description:	85 p.
Notes:	Source: Masters Abstracts International, Volume: 48-05, page: 2763.
Contained By:	Masters Abstracts International48-05.
Subject:	Business Administration, Management. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1484866
ISBN:	9781124024561

Flying the friendly skies: Agenda setting and aviation safety following the implementation of the ISO 9001:2000 quality management system.
Mikel-Brumfield, Nicole.

Flying the friendly skies: Agenda setting and aviation safety following the implementation of the ISO 9001:2000 quality management system. - 85 p.

Source: Masters Abstracts International, Volume: 48-05, page: 2763.

Thesis (M.S.)--California State University, Dominguez Hills, 2010.

In September 2006, the Aviation Safety (AVS) organization of the Federal Aviation Administration (FAA) obtained the world's first multi-site, multi-national ISO 9001:2000 certificate of registration for a federal regulatory agency in an effort to demonstrate to its customers and stakeholders a commitment to the quality of the products and services provided to the American flying public. In the analysis of media coverage of aviation accidents in the time period since the obtaining of the ISO 9001:2000 registration, this thesis seeks to observe if the framing and content of newspaper articles demonstrated a more favorable sentiment toward the FAA. It was found that there was no discernible impact on the reporting and framing of newspaper articles and, subsequently, how the American public perceives the safety of air travel in the United States based on media coverage despite a continuously increasing amount of positive stakeholder feedback.

ISBN: 9781124024561Subjects--Topical Terms:

626628
Business Administration, Management.

Flying the friendly skies: Agenda setting and aviation safety following the implementation of the ISO 9001:2000 quality management system.
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100 1 $a Mikel-Brumfield, Nicole. $3 1684127
245 1 0 $a Flying the friendly skies: Agenda setting and aviation safety following the implementation of the ISO 9001:2000 quality management system.
300 $a 85 p.
500 $a Source: Masters Abstracts International, Volume: 48-05, page: 2763.
500 $a Adviser: Robert Spencer.
502 $a Thesis (M.S.)--California State University, Dominguez Hills, 2010.
520 $a In September 2006, the Aviation Safety (AVS) organization of the Federal Aviation Administration (FAA) obtained the world's first multi-site, multi-national ISO 9001:2000 certificate of registration for a federal regulatory agency in an effort to demonstrate to its customers and stakeholders a commitment to the quality of the products and services provided to the American flying public. In the analysis of media coverage of aviation accidents in the time period since the obtaining of the ISO 9001:2000 registration, this thesis seeks to observe if the framing and content of newspaper articles demonstrated a more favorable sentiment toward the FAA. It was found that there was no discernible impact on the reporting and framing of newspaper articles and, subsequently, how the American public perceives the safety of air travel in the United States based on media coverage despite a continuously increasing amount of positive stakeholder feedback.
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650 4 $a Political Science, Public Administration. $3 1017438
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710 2 $a California State University, Dominguez Hills. $3 1017917
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