東華大學圖書館 |

Language: English

Help

回圖書館首頁

手機版館藏查詢

Back

Switch To: Labeled | MARC Mode | ISBD

Assessing the determinants of inform...

Thompson, Thomas, II.

Linked to FindBook

Google Book

Amazon

博客來

Assessing the determinants of information technology adoption in Jamaica's public sector using the technology acceptance model.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Assessing the determinants of information technology adoption in Jamaica's public sector using the technology acceptance model./
Author:	Thompson, Thomas, II.
Description:	232 p.
Notes:	Source: Dissertation Abstracts International, Volume: 71-09, Section: B, page: 5761.
Contained By:	Dissertation Abstracts International71-09B.
Subject:	Business Administration, General. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3421216
ISBN:	9781124209586

Assessing the determinants of information technology adoption in Jamaica's public sector using the technology acceptance model.
Thompson, Thomas, II.

Assessing the determinants of information technology adoption in Jamaica's public sector using the technology acceptance model. - 232 p.

Source: Dissertation Abstracts International, Volume: 71-09, Section: B, page: 5761.

Thesis (Ph.D.)--Northcentral University, 2010.

Superior performance improvement and productivity gains are normally achieved when labor or ordinary capital is substituted by information technology (IT) in organizations. Consequently, on average, organizations have spent more than 50% of their total capital budget on IT, but have not gained commensurate return on their investments, partly due to the non-acceptance and underutilization of the technology. The Government of Jamaica has invested billions of dollars in IT over the last 10 years to transform the way public-sector agencies operate. Despite this large investment in IT, the Government's wage bill, which stands at about 11.75% of the country's total output, continues to be a burden to taxpayers due to the relatively low productivity level of its large workforce. This non-experimental quantitative correlational study was based on sample data collected from 428 respondents from the electronic survey distributed to 1,607 public-sector workers in Jamaica's Revenue Service. An extended technology acceptance model was developed and structural equation modeling (SEM) used to assess the impact of the individual characteristic computer self-efficacy and the organizational factors infrastructure support and technical support on individual's intention to use IT, mediated through perceived ease of use of IT or perceived usefulness of IT. It was found that computer self-efficacy influences intention to use IT through both perceived usefulness (r[428] = .233, p < .001), and perceived ease of use (r[428] = .12, p = .038). It was also found that technical support influences intention to use IT mediated through both computer self-efficacy (r[428] = .20, p = .013) and perceived ease of use (r[428] = .214, p <.001). No statistical evidence was found to suggest that infrastructure support influences perceived usefulness, (r[428] = .020, p = .638) or computer self-efficacy (r[428] = .026, p = .753). In order to achieve higher technology usage towards improving productively, public-sector managers should develop programs to improve computer self-efficacy levels of their staff and develop strategies to increase the level of technical support provided to IT users. Recommendations for future studies include assessing additional antecedents of computer self-efficacy, a construct which plays a critical role in technology acceptance.

ISBN: 9781124209586Subjects--Topical Terms:

1017457
Business Administration, General.

Assessing the determinants of information technology adoption in Jamaica's public sector using the technology acceptance model.
LDR:03320nam 2200289 4500 001 1403670
005 20111111143208.5
008 130515s2010 ||||||||||||||||| ||eng d
020 $a 9781124209586
035 $a (UMI)AAI3421216
035 $a AAI3421216
040 $a UMI $c UMI
100 1 $a Thompson, Thomas, II. $3 1682946
245 1 0 $a Assessing the determinants of information technology adoption in Jamaica's public sector using the technology acceptance model.
300 $a 232 p.
500 $a Source: Dissertation Abstracts International, Volume: 71-09, Section: B, page: 5761.
500 $a Adviser: Lawrence Ness.
502 $a Thesis (Ph.D.)--Northcentral University, 2010.
520 $a Superior performance improvement and productivity gains are normally achieved when labor or ordinary capital is substituted by information technology (IT) in organizations. Consequently, on average, organizations have spent more than 50% of their total capital budget on IT, but have not gained commensurate return on their investments, partly due to the non-acceptance and underutilization of the technology. The Government of Jamaica has invested billions of dollars in IT over the last 10 years to transform the way public-sector agencies operate. Despite this large investment in IT, the Government's wage bill, which stands at about 11.75% of the country's total output, continues to be a burden to taxpayers due to the relatively low productivity level of its large workforce. This non-experimental quantitative correlational study was based on sample data collected from 428 respondents from the electronic survey distributed to 1,607 public-sector workers in Jamaica's Revenue Service. An extended technology acceptance model was developed and structural equation modeling (SEM) used to assess the impact of the individual characteristic computer self-efficacy and the organizational factors infrastructure support and technical support on individual's intention to use IT, mediated through perceived ease of use of IT or perceived usefulness of IT. It was found that computer self-efficacy influences intention to use IT through both perceived usefulness (r[428] = .233, p < .001), and perceived ease of use (r[428] = .12, p = .038). It was also found that technical support influences intention to use IT mediated through both computer self-efficacy (r[428] = .20, p = .013) and perceived ease of use (r[428] = .214, p <.001). No statistical evidence was found to suggest that infrastructure support influences perceived usefulness, (r[428] = .020, p = .638) or computer self-efficacy (r[428] = .026, p = .753). In order to achieve higher technology usage towards improving productively, public-sector managers should develop programs to improve computer self-efficacy levels of their staff and develop strategies to increase the level of technical support provided to IT users. Recommendations for future studies include assessing additional antecedents of computer self-efficacy, a construct which plays a critical role in technology acceptance.
590 $a School code: 1443.
650 4 $a Business Administration, General. $3 1017457
650 4 $a Information Technology. $3 1030799
650 4 $a Political Science, Public Administration. $3 1017438
690 $a 0310
690 $a 0489
690 $a 0617
710 2 $a Northcentral University. $3 1018547
773 0 $t Dissertation Abstracts International $g 71-09B.
790 1 0 $a Ness, Lawrence, $e advisor
790 $a 1443
791 $a Ph.D.
792 $a 2010
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3421216