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Social loafing in virtual collaborat...

Sin, Kwan-Hang (Paul).

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Social loafing in virtual collaborative decision making: Relationship among media richness, media synchronicity, group performance, and individual effort.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Social loafing in virtual collaborative decision making: Relationship among media richness, media synchronicity, group performance, and individual effort./
Author:	Sin, Kwan-Hang (Paul).
Description:	115 p.
Notes:	Source: Dissertation Abstracts International, Volume: 71-07, Section: B, page: 4541.
Contained By:	Dissertation Abstracts International71-07B.
Subject:	Psychology, Social. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3412083
ISBN:	9781124092782

Social loafing in virtual collaborative decision making: Relationship among media richness, media synchronicity, group performance, and individual effort.
Sin, Kwan-Hang (Paul).

Social loafing in virtual collaborative decision making: Relationship among media richness, media synchronicity, group performance, and individual effort. - 115 p.

Source: Dissertation Abstracts International, Volume: 71-07, Section: B, page: 4541.

Thesis (Ph.D.)--Walden University, 2010.

The study aimed to understand productivity loss during virtual collaboration when different communication channels are used. Previous research postulated that media richness could affect group performance depending on the task nature. However, there remains an important gap in the current literature regarding how to quantify the performance loss. The purposes of the study are to determine the impact of social loafing as an underlying mechanism of performance loss based on the collective effort model and to quantify performance differences in channels of varying media richness. The hypotheses are that social loafing exists in virtual collaborations, richer channels have higher brainstorming productivity and motivation levels, and synchronous channels allow faster decision-making. Following a quantitative research method, four groups of four were assigned to three channels---instant chat, teleconferencing, and face-to-face channels---and the control. They worked on three cognitive tasks, and three variables were measured respectively, including group productivity, group efficiency, and individual effort. Results from MANOVA confirmed the social loafing effect during virtual collaboration (eta2 = .688). Lower motivation loss and higher decision-making efficiency were found in groups using richer channels, whereas brainstorming productivity did not differ significantly across channels. This study contributes to social change by making virtual teamwork more productive and practical, which advances the emerging field of virtual operations and increases opportunities for employees in remote locations, with physical challenges, or who require flexible schedules to balance family and other lifestyle needs. This study also contributes to cross-cultural trust-building in global project teams.

ISBN: 9781124092782Subjects--Topical Terms:

529430
Psychology, Social.

Social loafing in virtual collaborative decision making: Relationship among media richness, media synchronicity, group performance, and individual effort.
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020 $a 9781124092782
035 $a (UMI)AAI3412083
035 $a AAI3412083
040 $a UMI $c UMI
100 1 $a Sin, Kwan-Hang (Paul). $3 1682932
245 1 0 $a Social loafing in virtual collaborative decision making: Relationship among media richness, media synchronicity, group performance, and individual effort.
300 $a 115 p.
500 $a Source: Dissertation Abstracts International, Volume: 71-07, Section: B, page: 4541.
500 $a Adviser: Thomas Diamond.
502 $a Thesis (Ph.D.)--Walden University, 2010.
520 $a The study aimed to understand productivity loss during virtual collaboration when different communication channels are used. Previous research postulated that media richness could affect group performance depending on the task nature. However, there remains an important gap in the current literature regarding how to quantify the performance loss. The purposes of the study are to determine the impact of social loafing as an underlying mechanism of performance loss based on the collective effort model and to quantify performance differences in channels of varying media richness. The hypotheses are that social loafing exists in virtual collaborations, richer channels have higher brainstorming productivity and motivation levels, and synchronous channels allow faster decision-making. Following a quantitative research method, four groups of four were assigned to three channels---instant chat, teleconferencing, and face-to-face channels---and the control. They worked on three cognitive tasks, and three variables were measured respectively, including group productivity, group efficiency, and individual effort. Results from MANOVA confirmed the social loafing effect during virtual collaboration (eta2 = .688). Lower motivation loss and higher decision-making efficiency were found in groups using richer channels, whereas brainstorming productivity did not differ significantly across channels. This study contributes to social change by making virtual teamwork more productive and practical, which advances the emerging field of virtual operations and increases opportunities for employees in remote locations, with physical challenges, or who require flexible schedules to balance family and other lifestyle needs. This study also contributes to cross-cultural trust-building in global project teams.
590 $a School code: 0543.
650 4 $a Psychology, Social. $3 529430
650 4 $a Business Administration, Management. $3 626628
650 4 $a Multimedia Communications. $3 1057801
690 $a 0451
690 $a 0454
690 $a 0558
710 2 $a Walden University. $b Psychology. $3 1020184
773 0 $t Dissertation Abstracts International $g 71-07B.
790 1 0 $a Diamond, Thomas, $e advisor
790 1 0 $a Forbes, Gordon $e committee member
790 1 0 $a Schmidt, John $e committee member
790 $a 0543
791 $a Ph.D.
792 $a 2010
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3412083