東華大學圖書館 |

Language: English

Help

回圖書館首頁

手機版館藏查詢

Back

Switch To: Labeled | MARC Mode | ISBD

On-line opinions and the role of "va...

Carrasco Rodriguez, Mariel.

Linked to FindBook

Google Book

Amazon

博客來

On-line opinions and the role of "value" in the tourism industry in the Caribbean: A fuzzy data envelopment analysis approach to model island competitiveness.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	On-line opinions and the role of "value" in the tourism industry in the Caribbean: A fuzzy data envelopment analysis approach to model island competitiveness./
Author:	Carrasco Rodriguez, Mariel.
Description:	302 p.
Notes:	Source: Masters Abstracts International, Volume: 49-03, page: 1990.
Contained By:	Masters Abstracts International49-03.
Subject:	Caribbean Studies. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1487520
ISBN:	9781124398501

On-line opinions and the role of "value" in the tourism industry in the Caribbean: A fuzzy data envelopment analysis approach to model island competitiveness.
Carrasco Rodriguez, Mariel.

On-line opinions and the role of "value" in the tourism industry in the Caribbean: A fuzzy data envelopment analysis approach to model island competitiveness. - 302 p.

Source: Masters Abstracts International, Volume: 49-03, page: 1990.

Thesis (M.S.)--University of Puerto Rico, Mayaguez (Puerto Rico), 2010.

Tourist arrivals to the Caribbean have grown on average 3.2% per year in the last decade; however the percentage of repeated customers is uneven across islands. A conceptual model to guide value investment for the Caribbean hospitality industry was hypothesized based on benchmarking results obtained with Data Envelopment Analysis (DEA). DEA used investments as inputs and tourist arrivals and occupancy rates as outputs to rank islands on financial efficiency to then relate those results to tourists' reviews left online on a cascade of models. Tourists' qualitative evaluations were semantically extracted from customer review websites and classified into perceptions on community, facilities, service and value. Only four islands were deemed efficient in all aspects. Reviews for those best-performing islands emphasized value for their money. Thus, value perceptions are highly correlated to growth on tourist arrivals. The major contribution of this study arises from the methodology proposed to introduce qualitative customer perceptions in quantitative performance evaluation.

ISBN: 9781124398501Subjects--Topical Terms:

1670141
Caribbean Studies.

On-line opinions and the role of "value" in the tourism industry in the Caribbean: A fuzzy data envelopment analysis approach to model island competitiveness.
LDR:02092nam 2200289 4500 001 1397634
005 20110727124819.5
008 130515s2010 ||||||||||||||||| ||eng d
020 $a 9781124398501
035 $a (UMI)AAI1487520
035 $a AAI1487520
040 $a UMI $c UMI
100 1 $a Carrasco Rodriguez, Mariel. $3 1676480
245 1 0 $a On-line opinions and the role of "value" in the tourism industry in the Caribbean: A fuzzy data envelopment analysis approach to model island competitiveness.
300 $a 302 p.
500 $a Source: Masters Abstracts International, Volume: 49-03, page: 1990.
500 $a Adviser: Alexandra Medina-Borja.
502 $a Thesis (M.S.)--University of Puerto Rico, Mayaguez (Puerto Rico), 2010.
520 $a Tourist arrivals to the Caribbean have grown on average 3.2% per year in the last decade; however the percentage of repeated customers is uneven across islands. A conceptual model to guide value investment for the Caribbean hospitality industry was hypothesized based on benchmarking results obtained with Data Envelopment Analysis (DEA). DEA used investments as inputs and tourist arrivals and occupancy rates as outputs to rank islands on financial efficiency to then relate those results to tourists' reviews left online on a cascade of models. Tourists' qualitative evaluations were semantically extracted from customer review websites and classified into perceptions on community, facilities, service and value. Only four islands were deemed efficient in all aspects. Reviews for those best-performing islands emphasized value for their money. Thus, value perceptions are highly correlated to growth on tourist arrivals. The major contribution of this study arises from the methodology proposed to introduce qualitative customer perceptions in quantitative performance evaluation.
590 $a School code: 0553.
650 4 $a Caribbean Studies. $3 1670141
650 4 $a Engineering, Industrial. $3 626639
650 4 $a Recreation. $3 535376
690 $a 0432
690 $a 0546
690 $a 0814
710 2 $a University of Puerto Rico, Mayaguez (Puerto Rico). $3 1017811
773 0 $t Masters Abstracts International $g 49-03.
790 1 0 $a Medina-Borja, Alexandra, $e advisor
790 $a 0553
791 $a M.S.
792 $a 2010
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1487520