| Record Type: |
Electronic resources
: Monograph/item
|
| Title/Author: |
Fundamentals of total quality management/ Jens J. Dahlgaard, Kai Kristensen, and Gopal K. Kanji. |
| Reminder of title: |
process analysis and improvement / |
| Author: |
Dahlgaard, J. J.{me_controlnum} |
| other author: |
Kristensen, Kai. |
| Published: |
London :Taylor & Francis, : 2002., |
| Description: |
344 p. :ill. ;24 cm. |
| [NT 15003449]: |
pt. 1. Fundamentals of total quality management -- pt. 2. Methods of total quality management -- pt. 3. Process management and improvement. |
| Subject: |
Total quality management. - |
| Online resource: |
http://www.tandfebooks.com/isbn/9780203930021 |
| ISBN: |
9780203930021 (e-book : PDF) |