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Successful customer relationship man...

Eid, Riyad.

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Successful customer relationship management programs and technologies = issues and trends /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Successful customer relationship management programs and technologies/ Riyad Eid, editor.
Reminder of title:	issues and trends /
other author:	Eid, Riyad.
Published:	Hershey, Pa. :IGI Global, : c2012.,
Description:	xx, 338 p. :ill. ;30 cm.
Subject:	Customer relations - Management -
Online resource:	http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-0288-5
ISBN:	9781466602892 (electronic bk.)

Successful customer relationship management programs and technologies = issues and trends /
Successful customer relationship management programs and technologiesissues and trends /[electronic resource] :Riyad Eid, editor. - Hershey, Pa. :IGI Global,c2012. - xx, 338 p. :ill. ;30 cm.

Includes bibliographical references.

ISBN: 9781466602892 (electronic bk.) Subjects--Topical Terms:

582815
Customer relations
--Management

LC Class. No.: HF5415.5 / .S83 2012e

Dewey Class. No.: 658.8/120285

Successful customer relationship management programs and technologies = issues and trends /
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020 $a 9781466602892 (electronic bk.)
020 $a 9781466602885 (hbk.)
020 $a 9781466602908 (print & perpetual access)
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035 $a (OCoLC)807847687
035 $a 00000382
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050 4 $a HF5415.5 $b .S83 2012e
082 0 4 $a 658.8/120285 $2 23
245 0 0 $a Successful customer relationship management programs and technologies $h [electronic resource] : $b issues and trends / $c Riyad Eid, editor.
260 $a Hershey, Pa. : $b IGI Global, $c c2012.
300 $a xx, 338 p. : $b ill. ; $c 30 cm.
504 $a Includes bibliographical references.
650 0 $a Customer relations $x Management $x Data processing. $3 582815
650 0 $a Customer relations $x Management $x Computer programs. $3 1581239
700 1 $a Eid, Riyad. $3 1581238
710 2 $a IGI Global. $3 1361470
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