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Customer knowledge management = impr...

Wilde, Silvio.{me_controlnum}

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Customer knowledge management = improving customer relationship through knowledge application /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Customer knowledge management/ by Silvio Wilde.
其他題名:	improving customer relationship through knowledge application /
作者:	Wilde, Silvio.{me_controlnum}
出版者:	Berlin, Heidelberg :Springer-Verlag Berlin Heidelberg, : 2011.,
面頁冊數:	xvi, 143 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
標題:	Customer relations - Management -
電子資源:	http://dx.doi.org/10.1007/978-3-642-16475-0
ISBN:	9783642164750 (electronic bk.)

Customer knowledge management = improving customer relationship through knowledge application /
Wilde, Silvio.{me_controlnum}

Customer knowledge managementimproving customer relationship through knowledge application /[electronic resource] :by Silvio Wilde. - Berlin, Heidelberg :Springer-Verlag Berlin Heidelberg,2011. - xvi, 143 p. :ill., digital ;24 cm.

ISBN: 9783642164750 (electronic bk.)Subjects--Topical Terms:

582815
Customer relations
--Management

LC Class. No.: HF5415.5 / .W55 2011

Dewey Class. No.: 658.812

Customer knowledge management = improving customer relationship through knowledge application /
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