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百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = ...

闕芝穎

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百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = = The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei : 以台北市地區為例 /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = / 闕芝穎撰
Reminder of title:	The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei : 以台北市地區為例 /
remainder title:	The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei
Author:	闕芝穎
Published:	[花蓮縣] : 國立東華大學企業管理學系, : 民93[2004],
Description:	9,95面 : 圖,表 ; 30公分
Notes:	指導教授︰池文海
Subject:	生活型態 -
Online resource:	http://134.208.10.124/ETD-db/ETD-search-c/view_etd?URN=etd-0713104-013517PDF全文

百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = = The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei : 以台北市地區為例 /
闕芝穎

百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei : 以台北市地區為例 / The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei闕芝穎撰 - [花蓮縣] : 國立東華大學企業管理學系, 民93[2004] - 9,95面 : 圖,表 ; 30公分

指導教授︰池文海

碩士論文--國立東華大學企業管理學系,2004

參考書目︰面86-91Subjects--Topical Terms:

2350782
生活型態

百貨公司服務品質、顧客滿意度、顧客忠誠度與消費者生活型態關係之研究 = = The Study of the Relationship between Service Quality, Customer Satisfaction, Customer Loyalty and Customer Life Style of Department Store in Taipei : 以台北市地區為例 /
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