The business and management of ocean...
Vogel, Michael.

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  • The business and management of ocean cruises /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    正題名/作者: The business and management of ocean cruises // edited by Michael Vogel, Alexis Papathanassis, Ben Wolber.
    其他作者: Vogel, Michael.
    出版者: Wallingford, Oxfordshire ;CABI, : c2012.,
    面頁冊數: xvi, 275 p. :ill. ;26 cm.
    內容註: Part I. The cruise industry. The demand for ocean cruises : three perspectives / Michael Vogel and Cristina Oschmann ; Development of the cruise industry structure : the supply side / Borislav Bjelicic ; Regulatory frameworks of the cruise industry / Cordula Boy and Sarah Neumann ; Impacts of cruising / Edward W. Maning -- Part II. Cruise line corporate management. Cruise line strategies for keeping afloat / Sven Gross and Michael Lèuck ; Core cruise operator processes and systems : overview and challenges / Alexis Papathanassis ; Cruise lines' purchasing and logistics management / Simon Vâeronneau and Jacques Roy ; Human resource management in the cruise industry / Philip Gibson and Celia Walters -- Part III. Cruise line marketing management. Marketing communications in the cruise industry / Robert Kwortnik and Joe Rand ; Pricing and revenue management for cruises / Michael Vogel ; Cruise packages / Grenville Cartledge -- Part IV. Cruise product management. Cruise product development / Steffen Spiegel ; Itinerary planning / James Henry ; Shore-side activities / Wendy R. London ; Service quality and the cruise industry / Mandy Aggett and Wai Mun Lim -- Part V. Cruise operations management. Hotel operations management on cruise ships / Ben Wolber ; Food and beverage operations / Grenville Cartledge ; Safety and security management / Sarah Neumann and Andreas Ullrich ; Cruise ship marine operations / Simon Vâeronneau -- Part VI. Cruise futures. Cruise sector growth : prospects, challenges, responsibilities / Alexis Papathanassis and Michael Vogel.
    標題: Cruise lines - Economic aspects. -
    ISBN: 9781845938451 (hbk.) :
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W0067144 五樓西文書區A-HB(5F Western Language Books) 01.外借(書)_YB 一般圖書 G550 B865 2012 一般使用(Normal) 在架 0
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