Covers
Bodin, Madeline.
Overview
| Works: | 2 works in 0 publications in 0 languages | |
|---|---|---|
Titles
Maximizing call center preformance = 136 innovatice ideas for increasing productivity and customer satisfaction /
by:
Bodin, Madeline.; NetLibrary, Inc.
(Electronic resources)
The call center dictionary = the complete guide to call center & help desk technology and operations /
by:
Bodin, Madeline.; Dawson, Keith.; NetLibrary, Inc.
(Electronic resources)