Parasuraman, A.
Overview
| Works: | 1 works in 0 publications in 0 languages | |
|---|---|---|
Titles
Delivering quality service : = balancing customer perceptions and expectations /
by:
Berry, Leonard L., (1942-); Parasuraman, A.; Zeithaml, Valarie A.
(Language materials, printed)
Marketing research /
by:
Grewal, Dhruv.; Krishnan, R., (1952-.); Parasuraman, A.
(Language materials, printed)
Marketing research /
by:
Grewal, Dhruv.; Krishnan, R.; Parasuraman, A.
(Language materials, printed)
Marketing services : = competing through quality /
by:
Parasuraman, A.; Berry, Leonard L., (1942-)
(Language materials, printed)