Languages
Munoz-Seca, Beatriz.
Overview
| Works: | 1 works in 2 publications in 1 languages | |
|---|---|---|
Titles
How to make things happen = a blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy /
by:
Munoz-Seca, Beatriz.; SpringerLink (Online service)
(Electronic resources)
How to get things right = a guide to finding and fixing service delivery problems /
by:
Munoz-Seca, Beatriz.; SpringerLink (Online service)
(Electronic resources)
Subjects
Business.
Service industries- Management.
Business and Management.
Services.
Management.
Knowledge Management.
Operations Management.
Industrial management.
Innovation/Technology Management.
Service industries- Quality control.
Popular Science in Business and Management.
Tourism Management.
Production management.