Computer technical support - Case studies.

Improving PC services at Oshkosh Truck Corporation by: (Language materials, printed)

IT help desk implementation = the case of an international airline / by: (Language materials, printed)

Reorganizing information technology services in an academic environment by: (Language materials, printed)

Airlines- Computer networks

Information resources management

Oshkosh Truck Corporation

Information technology- Management

Cranton University- Information technology

Computer technical support

Universities and colleges- Information technology- United States