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Titles
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Customer Complaints
Overview
Works:
1 works in 1 publications in 1 languages
Titles
第一線員工被客訴之歸因及行為因應之探討 : = 以銀行業為例 = Research on the attribution of customer complaints and responding behaviors of frontline employees- a banking industry perspective /
by:
(Language materials, printed)
Subjects
Attributions of Customer Complaints
Customer Complaints
行為因應
Responding Behaviors
第一線的員工
客訴之歸因
Banking Industry
客訴
Frontline Employees
銀行業
Processing
...
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