服務創新

品質機能展開技術在餐飲服務業的應用 = = An Application of Quality Function Deployment to the Food and Beverage Industry : An Empirical Study on The Prague Restaurant in Kaohsiung : 以高雄市布拉格西餐廳為例 / by: (Language materials, printed)

可拓理論與TRIZ運用於銀行業服務創新研究 = = An Application of Extension Method and TRIZ in Banking Service Innovation Study / by: (Language materials, printed)

創新資訊產品服務品質評估-以中O電信公司台灣北區企業客戶為例 = = A Study of Service Quality Evaluation for Innovation Information Product ─An Example of Northern Taiwan Enterprise Customer of A Telecom Company / by: (Language materials, printed)

夥伴多元性與服務創新之關聯性 : = 吸收能耐與國際化廣度之調節效果 = The linkage between partner diversity and service innovativeness: The moderating role of absorptive capacity and scope of firm internationalization / by: (Language materials, printed)

服務創新與品牌真實性對顧客反應影響之研究 : = 以IKEA為例 = A study on the impacts of service innovation and brand authenticity on customers reaction–a case of IKEA / by: (Language materials, printed)

服務創新

服務程序

夥伴多元性

吸收能耐

Repurchase Intentions

體驗價值

顧客滿意度

可拓理論

Absorptive Capacity

品牌真實性

再購意願

Service Innovation

Experience Value

服務品質

群體模糊分析層級程序法

Service Innovativeness

TRIZ

Partner Diversity

Brand Authenticity

Customer Satisfaction

品質機能開展

服務設計

銀行業