Consumer satisfaction - Evaluation.

Managing customer value : = creating quality and service that customers can see / by: (Language materials, printed)

Simply better : = winning and keeping customers by delivering what matters most / by: (Language materials, printed)

The dollarization discipline : = how smart companies create customer value-- and profit from it / by: (Language materials, printed)

Customer satisfaction measurement for ISO 9000:2000 by: (Language materials, printed)

Customer satisfaction measurement for ISO 9000:2000 by: (Electronic resources)

Satisfaction : = a behavioral perspective on the consumer / by: (Language materials, printed)

Quality of products- Evaluation.

Marketing.

Consumer satisfaction- Evaluation.

Consumers- Research.

Value added.

ISO 9000 Series Standards.

Marketing- Management.

Sales management.

Marketing research.

Consumer satisfaction.