PZB服務品質缺口模式
Overview
| Works: | 2 works in 0 publications in 0 languages | |
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Titles
醫療服務品質落差對下次再就醫選擇之影響 = = The effect of medical service quality on the willingness of patient's revisit to the hospital as moderated by the degree of illness as well as the hospital selecting experience : 以自覺疾病嚴重程度與就醫經驗為調節效果 /
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產品屬性重要度與滿意度認知差異之研究 = = The Study of Cognitive Differences of Product Attributes Importance and Satisfaction Level /
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(Language materials, printed)