專業能力

消費倫理信念對關係品質之調節效應研究 = = The Moderating Effects of Consumer's Ethical Beliefs on Relationship Quality : An Empirical Study of the Travel Agencies in Taiwan : 以台灣旅行社為例 / by: (Language materials, printed)

影響病人忠誠度之研究 = = The Study of Influencing Factors of Patient's Loyalty / by: (Language materials, printed)

醫師滿意前置因素之研究 = = The Study of Antecedents of Doctor's Satisfaction : An Empirical Study of Western Medicines Pharmaceutical Industry : 以西藥製造業為例 / by: (Language materials, printed)

醫院健檢中心受檢者知覺風險與滿意度之研究 = = A Study of Consumer's Perceived Risk and Satisfaction in Physical Examination Center of Hospital / by: (Language materials, printed)

服務品質與專業能力對顧客忠誠度之影響－以基層醫療院所為例 = = The influence of Service Quality and Professional competence TO Customer Loyalty － The Case of Clinics / by: (Language materials, printed)

金融機構個人理財業務關係行銷策略對顧客關係品質之研究 = = A study of relationship marketing strategy and customer relationship qualities for the Personal Banking Business of Financial Institutions / by: (Language materials, printed)

花蓮縣國小特殊教育心評教師專業能力現況與專業成長需求之研究 = The study on the professional abilities and growth needs of special educational diagnosticians in Hualien elementary schools / by: (Language materials, printed)

信任

替代者吸引力

特教心評教師

專業成長需求

專業能力

人格特質

支付公平

關係行銷

關係階段

special educational diagnosticians

忠誠度

顧客忠誠度

顧客滿意度

道德行為

關係銷售行為

滿意度

企業形象

實體環境

消費倫理信念

關係品質

醫病溝通

服務品質

知覺風險

相似性

professional abilities

不道德行為

關係性聯繫度

人文關懷

互動公平

程序公平

顧客價值

professional growth needs

健康檢查

結構方程模式