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Search result for
[ subject:"Customer services."]
145 records (0.432s)
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Page 1 of 8
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1
.
Linked to FindBook
Google Book
Amazon
博客來
Perfect phrases for customer service = hundreds of tools, techniques, and scripts for handling any situation /
by:
Bacal, Robert.; NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
McGraw-Hill,
Place of Publication:
New York :
Year of Publication:
2005
ISBN:
0071465111
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
2
.
Killer customer care : = how to prov...
~
Colombo, George W.
Linked to FindBook
Google Book
Amazon
博客來
Killer customer care : = how to provide five star service that will double and triple your profits /
by:
Colombo, George W.
Language materials, printed
: Monograph/item
Publisher:
Entrepreneur Media,
Place of Publication:
Irvine, CA :
Year of Publication:
2003
ISBN:
1891984861
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
3
.
The brave new service strategy : = a...
~
Welsh, Theresa M.
Linked to FindBook
Google Book
Amazon
博客來
The brave new service strategy : = aligning customer relationships, market strategies, and business structures /
by:
Welsh, Theresa M.; Gutek, Barbara A.
Language materials, printed
: Monograph/item
Publisher:
AMACOM,
Place of Publication:
New York :
Year of Publication:
2000
ISBN:
0814405274
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
4
.
Customer service : = a practical app...
~
Harris, Elaine K.
Linked to FindBook
Google Book
Amazon
博客來
Customer service : = a practical approach /
by:
Harris, Elaine K.
Language materials, printed
: Monograph/item
Publisher:
Pearson Prentice Hall,
Place of Publication:
Upper Saddle River, N.J. :
Year of Publication:
2007
ISBN:
0131989375; 9780131989375
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
5
.
10 steps to successful customer service
~
Kamin, Maxine.
Linked to FindBook
Google Book
Amazon
博客來
10 steps to successful customer service
by:
Kamin, Maxine.
Electronic resources
: Monograph/item
Language:
英文
Publisher:
American Society for Training and Development,
Place of Publication:
Alexandria, VA :
Year of Publication:
2010
ISBN:
1562865900; 9781562865900; 9781607283676
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
6
.
Service Innovation = How to Go from ...
~
Bettencourt, Lance.
Linked to FindBook
Google Book
Amazon
博客來
Service Innovation = How to Go from Customer Needs to Breakthrough Services /
by:
Bettencourt, Lance.
Electronic resources
: Monograph/item
Language:
英文
Publisher:
McGraw-Hill,
Place of Publication:
New York :
Year of Publication:
2010
ISBN:
007171300X; 0071717862; 9780071713009; 9780071717861
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
7
.
Linked to FindBook
Google Book
Amazon
博客來
Customer service operations = the complete guide /
by:
Blanding, Warren.; NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
Amacom,
Place of Publication:
New York, NY :
Year of Publication:
1991
ISBN:
0585039992
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
8
.
Linked to FindBook
Google Book
Amazon
博客來
Delivering knock your socks off service
by:
Anderson, Kristin.; Zemke, Ron.; NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
AMACOM,
Place of Publication:
New York :
Year of Publication:
1998
ISBN:
0585119511
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
9
.
Linked to FindBook
Google Book
Amazon
博客來
Sustaining knock your socks off service
by:
Connellan, Thomas K., (1942-); Zemke, Ron.; NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
Amacom,
Place of Publication:
New York :
Year of Publication:
1993
ISBN:
0585199043
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
10
.
Linked to FindBook
Google Book
Amazon
博客來
Just say yes! = extreme customer service-- How to give it! How to get it! /
by:
NetLibrary, Inc.; Nulman, Philip R., (1951-)
Electronic resources
: Monograph/item
Publisher:
Career Press,
Place of Publication:
Franklin Lakes, NJ :
Year of Publication:
2000
ISBN:
0585181152
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
11
.
Linked to FindBook
Google Book
Amazon
博客來
Delivering customer service = a practical guide to managing successful customer relationships /
by:
Payne, Sheila.; NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
How To Books,
Place of Publication:
Oxford :
Year of Publication:
1999
ISBN:
0585239371
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
12
.
Linked to FindBook
Google Book
Amazon
博客來
Performance Research Associates' Delivering knock your socks off service
by:
Anderson, Kristin, (1962-); Zemke, Ron.; NetLibrary, Inc.; Performance Research Associates.
Electronic resources
: Monograph/item
Publisher:
American Management Association,
Place of Publication:
New York :
Year of Publication:
2003
ISBN:
0814426891
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
13
.
Linked to FindBook
Google Book
Amazon
博客來
The buzz = 50 little things that make a big difference to delivering world-class customer service /
by:
Freemantle, David.; NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
Nicholas Brealey Pub.,
Place of Publication:
London ;
Year of Publication:
2004
ISBN:
1857884159
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
14
.
Linked to FindBook
Google Book
Amazon
博客來
Excuses, excuses, excuses -- = for not delivering excellent customer service - and what should happen! /
by:
Doane, Darryl S.; Sloat, Rose D.; NetLibrary, Inc.
Electronic resources
: Monograph/item
Publisher:
HRD Press,
Place of Publication:
Amherst, MA :
Year of Publication:
2001
ISBN:
1423716361
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
15
.
Customer service : = empowerment and...
~
Grugulis, Irena.
Linked to FindBook
Google Book
Amazon
博客來
Customer service : = empowerment and entrapment /
by:
Grugulis, Irena.; Sturdy, Andrew.; Willmott, Hugh.
Language materials, printed
: Monograph/item
Publisher:
Palgrave,
Place of Publication:
Houndmills, Basingstoke, Hampshire :
Year of Publication:
2001
ISBN:
0333735358; 0333946073; 9780333735350; 9780333946077
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
16
.
Customer service intelligence = pers...
~
ScienceDirect (Online service)
Linked to FindBook
Google Book
Amazon
博客來
Customer service intelligence = perspectives for human resources and training /
by:
ScienceDirect (Online service); Van der Wagen, Lynn.
Language materials, printed
: Monograph/item
Publisher:
Butterworth-Heinemann,
Place of Publication:
Oxford ;
Year of Publication:
2008
ISBN:
075068190X; 9780750681902
Availability
:
1 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
17
.
Service breakthroughs : = changing t...
~
Hart, Christopher W. L.
Linked to FindBook
Google Book
Amazon
博客來
Service breakthroughs : = changing the rules of the game /
by:
Hart, Christopher W. L.; Sasser, W. Earl.; Heskett, James L.
Language materials, printed
: Monograph/item
Publisher:
Free Press ;; Collier Macmillan,
Place of Publication:
Toronto :
Year of Publication:
1990
ISBN:
0029146755
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
18
.
Service quality in tourism : = measu...
~
Langer, Michael.
Linked to FindBook
Google Book
Amazon
博客來
Service quality in tourism : = measurement methods and empirical analysis /
by:
Langer, Michael.
Language materials, printed
: Monograph/item
Publisher:
Peter Lang,
Place of Publication:
New York :
Year of Publication:
1997
ISBN:
0820432407; 3631312261
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
19
.
Delivering customer service : = how ...
~
Payne, Shelia.
Linked to FindBook
Google Book
Amazon
博客來
Delivering customer service : = how to win a competitive edge through managing customer relationships successfully /
by:
Payne, Shelia.
Language materials, printed
: Monograph/item
Publisher:
Grolier International,
Place of Publication:
Hong Kong :
Year of Publication:
1999
ISBN:
0717297403
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
20
.
Managing for both bottom and top lin...
~
Gurley, Gordon.
Linked to FindBook
Google Book
Amazon
博客來
Managing for both bottom and top line performance
by:
Gurley, Gordon.; Rodek, Jeff.; Kantola Productions.; Stanford Video Media Group.
Projected and video material
: Monograph/item
Publisher:
Kantola Productions,; Stanford Video ;
Place of Publication:
[Stanford, CA] :
Year of Publication:
2004
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
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