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彭東發
Overview
Works:
3 works in 0 publications in 0 languages
Titles
探討軍事工程服務品質與顧客滿意度關係 = = An in-Depth Discussion of Relationship between The Service Quality of Army Construction and Customer Satisfaction : An Empirical Study of the Eastern Air Force Base of ROC : 以東部空軍基地為例 /
by: 彭東發
(Language materials, printed)
Subjects
知覺價值
顧客信任
顧客滿意度
信度分析
多變量變異數分析
服務品質
顧客後續行為意圖
效度分析
結構方程模式
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