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范家源
Overview
Works:
1 works in 0 publications in 0 languages
Titles
探討銀行業導入顧客關係管理對顧客忠誠度之影響 = = The Effects of Introducing Customer Relationship Management to Banking Industry on Customer Loyalty : An Empirical Study of Internet Bank : 以網路銀行為例 /
by: 范家源
(Language materials, printed)
Subjects
顧客關係管理
顧客忠誠度
顧客滿意度
關係品質
線性結構關係模式
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