Ryals, Lynette.
Overview
Works: | 2 works in 0 publications in 0 languages |
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Titles
Customer relationship management : = perspectives from the marketplace /
by:
Knox, Simon.; Maklan, Stan.; Payne, Adrian.; Peppard, Joe.; Ryals, Lynette.
(Language materials, printed)
Customer relationship management (CRM) : = building the business case /
by:
Knox, Simon.; Maklan, Stan.; Cranfield School of Management.; Ryals, Lynette.
(Language materials, printed)
Subjects