Martin, Lawrence L.

服務方案之設計與管理 / by: 高迪理; Martin, Lawrence L.; 莫洛尼 ((Moroney, Robert M.)); 凱特納 ((Kettner, Peter M.)); Moroney, Robert M.; 馬丁 ((Martin, Lawrence L.)); Kettner, Peter M. (Language materials, printed)

服務方案之設計與管理 / by: 高迪理; Martin, Lawrence L.; 莫洛尼 ((Moroney, Robert M.)); 凱特納 ((Kettner, Peter M.)); 馬丁 ((Martin, Lawrence L.)); Kettner, Peter M.; Moroney, Robert M. (Language materials, printed)

Total quality management in human service organizations / by: Martin, Lawrence L. (Language materials, printed)