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Hart, Christopher W. L.

概要
作品: 9 作品在 0 項出版品 0 種語言
書目資訊
The Baldrige : = what it is, how it's won, how to use it to improve quality in your company / by: Bogan, Christopher E.; Hart, Christopher W. L. (書目-語言資料,印刷品)
Service breakthroughs : = changing the rules of the game / by: Hart, Christopher W. L.; Sasser, W. Earl.; Heskett, James L. (書目-語言資料,印刷品)
 
 
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