Languages
黃雲珊
Overview
| Works: | 1 works in 1 publications in 1 languages | |
|---|---|---|
Titles
運用KANO二維品質模式與重要度探討服務品質對商場之影響 : = 以花蓮某商場為例 = Application of KANO model and importance to explore service quality improvement strategy on shopping malls ─ a case study of a shopping mall in Hualien /
by:
黃雲珊; 褚志鵬; Chu, Chih-Peng
(Language materials, printed)