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清水省三
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Works:
1 works in 1 publications in 1 languages
Titles
輕鬆處理顧客抱怨 = = Winning in the Service : 讓顧客心服口服的應對指南 /
by: 陳柏瑤; 清水省三
(Language materials, printed)
這樣處理抱怨也不賴! = = Winning in the service : 從抱怨中練就黑帶級的服務力 /
by: 清水省三; 莊誼婷
(Language materials, printed)
Subjects
顧客關係管理
消費心理學
顧客服務
銷售
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