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池熙璿
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Titles
顧客3.0 = 人+服務流程+科技應用的綜合 = Customer experience 3.0 : high-profit strategies in the age of techno service /
by: 古德曼; 池熙璿; 華藝數位股份有限公司
(Electronic resources)
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顧客關係管理
顧客服務
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