Matta, Shashi Mohan.
概要
作品: | 1 作品在 0 項出版品 0 種語言 |
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書目資訊
Perceived cohesiveness of service firms: Consequences for consumers' perceptions of variability in service quality and resolution of inconsistent service quality information.
by:
Matta, Shashi Mohan.; University of Southern California.
(書目-電子資源)