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Business development in licensed ret...

Lincoln, Guy.

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Business development in licensed retailing = a unit manager's guide /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Business development in licensed retailing/ Conrad Lashley and Guy Lincoln.
Reminder of title:	a unit manager's guide /
Author:	Lashley, Conrad.
other author:	Lincoln, Guy.
Published:	Oxford :Butterworth-Heinemann, : 2003.,
Description:	xviii, 325 p. :ill. ;25 cm.
Series:	Hospitality, leisure and tourism series
[NT 15003449]:	Licensed retail management; Staff recruitment and selection; Working with people; Team leadership and motivation; Staff retention and turnover; Employee development and training; Managing customer service; Managing food production and delivery; Finance - accounting; Finance - planning and budgeting; Labour cost management; Marketing - understanding your business; Marketing - planning promotional activity; Preparing a business plan.
Subject:	Bars (Drinking establishments) - Case studies. - Management -
Online resource:	http://www.sciencedirect.com/science/book/9780750653343An electronic book accessible through the World Wide Web; click for information
Online resource:	http://www.loc.gov/catdir/enhancements/fy0620/2004276556-t.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0620/2004276556-d.html
ISBN:	0750653345

Business development in licensed retailing = a unit manager's guide /
Lashley, Conrad.

Business development in licensed retailinga unit manager's guide /[electronic resource] :Conrad Lashley and Guy Lincoln. - Oxford :Butterworth-Heinemann,2003. - xviii, 325 p. :ill. ;25 cm. - Hospitality, leisure and tourism series.

Includes bibliographical references and index.

Licensed retail management; Staff recruitment and selection; Working with people; Team leadership and motivation; Staff retention and turnover; Employee development and training; Managing customer service; Managing food production and delivery; Finance - accounting; Finance - planning and budgeting; Labour cost management; Marketing - understanding your business; Marketing - planning promotional activity; Preparing a business plan.

'Business Development in Licensed Retailing: a unit manager's guide' details the indispensable skills and techniques needed to manage units within licensed retail organisations in a flexible and entrepreneurial manner. This book: Forms the basis of a complete course for a unit manager's development. Provides an overview of the range of skills needed for effective unit management. Supports the development of techniques with examples from existing best practice and case examples from companies such as JD Wetherspoon's, TGI Fridays and McDonald's amongst others. Business Development in Licensed Retailing considers the functional management techniques required at unit management level, covering recruitment, human resource management, operations, service quality and customer relations, financial measurement and analysis, promotions and strategic planning. The analysis systematically provides all the practical know-how you need to produce of a comprehensive business plan for your unit. Ending with a comprehensive case study that demonstrates all the aspects of business development working in a real-life scenario, the text is ideally suited for lecturers and management development personnel to use as a learning resource through which readers can apply the principles and techniques outlined. A practical guide to managing units in licensed retail Case studies from Wetherspoons, Scottish and Newcastle, Whitbread and Yates', amongst others, put the theory into practice.

Electronic reproduction.
Amsterdam :
Elsevier Science & Technology,
2009.

Mode of access: World Wide Web.

ISBN: 0750653345

Source: 95263:95262Elsevier Science & Technologyhttp://www.sciencedirect.comSubjects--Topical Terms:

1068073
Bars (Drinking establishments)
--Management--Case studies.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: TX950.7 / .L37 2003

Dewey Class. No.: 647.95068

Business development in licensed retailing = a unit manager's guide /
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007 cr cn|||||||||
008 101126s2003 enka ob 001 0 eng d
020 $a 0750653345
020 $a 9780750653343
035 $a (OCoLC)474958242
035 $a ocn474958242
037 $a 95263:95262 $b Elsevier Science & Technology $n http://www.sciencedirect.com
040 $a OPELS $b eng $c OPELS
049 $a TEFA
050 1 4 $a TX950.7 $b .L37 2003
082 0 4 $a 647.95068 $2 22
100 1 $a Lashley, Conrad. $3 725870
245 1 0 $a Business development in licensed retailing $h [electronic resource] : $b a unit manager's guide / $c Conrad Lashley and Guy Lincoln.
260 $a Oxford : $c 2003. $b Butterworth-Heinemann,
300 $a xviii, 325 p. : $b ill. ; $c 25 cm.
440 0 $a Hospitality, leisure and tourism series
504 $a Includes bibliographical references and index.
505 0 $a Licensed retail management; Staff recruitment and selection; Working with people; Team leadership and motivation; Staff retention and turnover; Employee development and training; Managing customer service; Managing food production and delivery; Finance - accounting; Finance - planning and budgeting; Labour cost management; Marketing - understanding your business; Marketing - planning promotional activity; Preparing a business plan.
520 $a 'Business Development in Licensed Retailing: a unit manager's guide' details the indispensable skills and techniques needed to manage units within licensed retail organisations in a flexible and entrepreneurial manner. This book: Forms the basis of a complete course for a unit manager's development. Provides an overview of the range of skills needed for effective unit management. Supports the development of techniques with examples from existing best practice and case examples from companies such as JD Wetherspoon's, TGI Fridays and McDonald's amongst others. Business Development in Licensed Retailing considers the functional management techniques required at unit management level, covering recruitment, human resource management, operations, service quality and customer relations, financial measurement and analysis, promotions and strategic planning. The analysis systematically provides all the practical know-how you need to produce of a comprehensive business plan for your unit. Ending with a comprehensive case study that demonstrates all the aspects of business development working in a real-life scenario, the text is ideally suited for lecturers and management development personnel to use as a learning resource through which readers can apply the principles and techniques outlined. A practical guide to managing units in licensed retail Case studies from Wetherspoons, Scottish and Newcastle, Whitbread and Yates', amongst others, put the theory into practice.
533 $a Electronic reproduction. $b Amsterdam : $c Elsevier Science & Technology, $d 2009. $n Mode of access: World Wide Web. $n System requirements: Web browser. $n Title from title screen (viewed on Dec. 3, 2009). $n Access may be restricted to users at subscribing institutions.
650 0 $a Bars (Drinking establishments) $x Management $v Case studies. $3 1068073
650 0 $a Bars (Drinking establishments) $x Management. $3 536892
655 7 $a Electronic books. $2 lcsh $3 542853
700 1 $a Lincoln, Guy. $3 1068072
710 2 $a ScienceDirect (Online service) $3 848416
856 4 0 $3 ScienceDirect $u http://www.sciencedirect.com/science/book/9780750653343 $z An electronic book accessible through the World Wide Web; click for information
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/enhancements/fy0620/2004276556-t.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/enhancements/fy0620/2004276556-d.html
994 $a C0 $b TEF