東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Co-creating digital public services ...

Jarke, Juliane.

FindBook

Google Book

Amazon

博客來

Co-creating digital public services for an ageing society = evidence for user-centric design /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Co-creating digital public services for an ageing society/ by Juliane Jarke.
其他題名:	evidence for user-centric design /
作者:	Jarke, Juliane.
出版者:	Cham :Springer International Publishing : : 2021.,
面頁冊數:	xviii, 228 p. :ill., digital ;24 cm.
內容註:	Chapter 1: Introduction -- Chapter 2: Ageing societies and technological innovation -- Chapter 3: Co-creating digital public services -- Chapter 4: Mobile Age: Co-creating digital public services with and for older citizens -- Chapter 5: Co-creation in practice I: Co-creating a digital neighbourhood guide (Bremen Osterholz) -- Chapter 6: Co-creation in practice II: Co-creating a digital walking guide (Bremen Hemelingen) -- Chapter 7: Co-creation in practice III: Co-creating age-friendly routes (Zaragoza) -- Chapter 8: Learning from co-creation practice -- Chapter 9: Conclusion: Co-creating inclusive digital futures -- References -- Appendix.
Contained By:	Springer Nature eBook
標題:	Older people - Services for. -
電子資源:	https://doi.org/10.1007/978-3-030-52873-7
ISBN:	9783030528737

Co-creating digital public services for an ageing society = evidence for user-centric design /
Jarke, Juliane.

Co-creating digital public services for an ageing societyevidence for user-centric design /[electronic resource] :by Juliane Jarke. - Cham :Springer International Publishing :2021. - xviii, 228 p. :ill., digital ;24 cm. - Public administration and information technology,v.62512-1812 ;. - Public administration and information technology ;v.6..

Chapter 1: Introduction -- Chapter 2: Ageing societies and technological innovation -- Chapter 3: Co-creating digital public services -- Chapter 4: Mobile Age: Co-creating digital public services with and for older citizens -- Chapter 5: Co-creation in practice I: Co-creating a digital neighbourhood guide (Bremen Osterholz) -- Chapter 6: Co-creation in practice II: Co-creating a digital walking guide (Bremen Hemelingen) -- Chapter 7: Co-creation in practice III: Co-creating age-friendly routes (Zaragoza) -- Chapter 8: Learning from co-creation practice -- Chapter 9: Conclusion: Co-creating inclusive digital futures -- References -- Appendix.

Open access.

This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project's governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.

ISBN: 9783030528737

Standard No.: 10.1007/978-3-030-52873-7doiSubjects--Topical Terms:

596687
Older people
--Services for.

LC Class. No.: HV1451 / .J37 2021

Dewey Class. No.: 362.60285

Co-creating digital public services for an ageing society = evidence for user-centric design /
LDR:03930nmm a2200349 a 4500 001 2235376
003 DE-He213
005 20200914153958.0
006 m d
007 cr nn 008maaau
008 211111s2021 sz s 0 eng d
020 $a 9783030528737 $q (electronic bk.)
020 $a 9783030528720 $q (paper)
024 7 $a 10.1007/978-3-030-52873-7 $2 doi
035 $a 978-3-030-52873-7
040 $a GP $c GP
041 0 $a eng
050 4 $a HV1451 $b .J37 2021
072 7 $a JPP $2 bicssc
072 7 $a LAW001000 $2 bisacsh
072 7 $a JPP $2 thema
082 0 4 $a 362.60285 $2 23
090 $a HV1451 $b .J37 2021
100 1 $a Jarke, Juliane. $3 3485790
245 1 0 $a Co-creating digital public services for an ageing society $h [electronic resource] : $b evidence for user-centric design / $c by Juliane Jarke.
260 $a Cham : $b Springer International Publishing : $b Imprint: Springer, $c 2021.
300 $a xviii, 228 p. : $b ill., digital ; $c 24 cm.
490 1 $a Public administration and information technology, $x 2512-1812 ; $v v.6
505 0 $a Chapter 1: Introduction -- Chapter 2: Ageing societies and technological innovation -- Chapter 3: Co-creating digital public services -- Chapter 4: Mobile Age: Co-creating digital public services with and for older citizens -- Chapter 5: Co-creation in practice I: Co-creating a digital neighbourhood guide (Bremen Osterholz) -- Chapter 6: Co-creation in practice II: Co-creating a digital walking guide (Bremen Hemelingen) -- Chapter 7: Co-creation in practice III: Co-creating age-friendly routes (Zaragoza) -- Chapter 8: Learning from co-creation practice -- Chapter 9: Conclusion: Co-creating inclusive digital futures -- References -- Appendix.
506 $a Open access.
520 $a This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project's governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.
650 0 $a Older people $x Services for. $3 596687
650 0 $a Internet in public administration. $3 738137
650 0 $a Public administration $x Citizen participation. $3 770774
650 1 4 $a Public Administration. $3 1566112
650 2 4 $a Public Policy. $3 736292
650 2 4 $a Demography. $3 614991
650 2 4 $a Information Systems Applications (incl. Internet) $3 1565452
650 2 4 $a Social Policy. $3 895540
710 2 $a SpringerLink (Online service) $3 836513
773 0 $t Springer Nature eBook
830 0 $a Public administration and information technology ; $v v.6. $3 3485791
856 4 0 $u https://doi.org/10.1007/978-3-030-52873-7
950 $a Economics and Finance (SpringerNature-41170)