林瑋慶
Overview
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Titles
遷怒與洩憤 = = Anger Expansion and Veting: Process of Customer Emotion Transfering and Anger Expressing : 顧客情緒轉化與宣洩的過程 /
by:
林瑋慶; 池文海; Lin, Wei-Ching; Chih, Wen-Hai
(Language materials, printed)